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Valvoline Instant Oil Change

4.5
(686 reviews)

Business Details

34724 Pacific Highway South, Federal Way, WA
98003, United States
(253) 733-3562
https://store.vioc.com/wa/federal-way/34724-pacific-highway-south

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Federal Way.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
34724 Pacific Highway South, Federal Way, WA
98003, United States

Hours

Reviews

4.5
686 reviews
5 stars
546
4 stars
55
3 stars
15
2 stars
17
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and attentive, often highlighting their willingness to answer questions without being pushy.

Efficiency

While many reviews noted long wait times, customers appreciated the efficiency of the service once they were attended to, with several mentioning quick turnaround times.

Service Quality

Overall, the quality of service was highly rated, with customers feeling confident in the work done on their vehicles and appreciating the thoroughness of inspections.

Pricing

Some customers expressed concerns about pricing being higher than competitors, but many felt the quality of service justified the cost.
  • ST
    Sean Turay
    1 day ago
    1.0
    I had just purchased a GMC Sierra 2500 as a dedicated work truck. Although it’s a strong truck, it had been sitting for some time and needed a full tune-up. Rather than risk driving it all the way home, I pulled into the federal way Valvoline location off of pac highway, intending to return for service and purchase parts to get it road-ready myself. I left a note and received written confirmation via text from the manager that it was acceptable to leave it temporarily. On the third day, I texted that I would be there within the hour to retrieve it. The manager replied that it was fine. Although it took me just over 2 hours to arrive, Despite that written approval, the truck was towed without warning or follow-up communication. The towing and storage fees now exceed what I paid for the vehicle and continue to rise daily. This was a truck I had been saving for specifically because my work depends on hauling heavy loads, and I have effectively lost it as a result of the recklessness and poor judgement of the manager at this location. After more than 10 years as a loyal customer, I did not expect this level of disregard for written communication or customer care. I am not sure where to go from here or how a situation like this can realistically be remedied, but I do hope ownership reviews how this was handled at this specific location. This could have been entirely avoided with better judgment and a stronger commitment to loyalty to their loyal customers.
  • MS
    marfrita&m1sthson Sotam
    Feb 24, 2026
    4.0
    Good service and very helpful 💯 and l love the way I just park and the service is guick
  • AJ
    Alisa Jones
    Feb 19, 2026
    5.0
    Had a very friendly And knowledgeable automotive engineers, who changed my oil validated several things were good to go on my car and super kind price is good. A shout out to Jose and Ahmad at the Federal Way location
  • DD
    Daysha
    Feb 18, 2026
    5.0
    Jose, Christian, and Ian were amazing got my engine filter and air filter changed they were disgusting.and got me some clean oils took good care of my baby will be back for other services thank you guys!
  • KK
    Kmt kmt
    Feb 16, 2026
    4.0
    The team was nice and answered questions. However, be aware that the estimate wait time on the website should be multiplied per car waiting. So, if it says 20mins, it's per car in front of you.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Federal Way offer?

Valvoline Instant Oil Change provides quick 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Federal Way?

It is located at 34724 Pacific Highway South, Federal Way, WA 98003, USA.

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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