Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Federal Way, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Federal Way location today.
Location
Hours
Reviews
4.2
601 reviews
5 stars
405
4 stars
69
3 stars
36
2 stars
22
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.
Cleanliness Issues
Several reviews highlighted problems with receiving dirty vehicles, both inside and out, which negatively impacted customer experiences.
Reservation Problems
Customers frequently reported issues with vehicle availability, including not having the reserved car upon arrival and being redirected to other locations.
Efficient Process
Many customers appreciated the quick and easy rental and return process, noting that it was streamlined and hassle-free.
Mixed Experiences
While many had positive interactions, some customers expressed dissatisfaction with the handling of complaints and issues related to billing and vehicle condition.
- AUA_P U_M3 days ago5.0Been renting, as needed, for over 6 years with Enterprise. This last time the Jeep died. They towed it and gave me one day credit. Chelsea amd Jack were great! Thanks to you both. Won't do a Jeep again though! 🤣
- JFJohnny FoworaNov 14, 20255.0Super awesome experience. They will work with you, and they're pretty nimble with getting you in and out with vehicles.
- LOLeanne O'NeillNov 11, 20255.0I have always had superior service at Enterprise I highly recommend them for your next car rental, they make the process so easy. I have rented from other companies in the past but Enterprise will always be my first choice!!!
- JSJeff StoneNov 11, 20251.0Terrible customer service at this location. Two people working. Several people waiting in reception. One worker hiding in the back. He definitely wasn't answering the phone as it rang incessantly over and over and over. Finally walked out and cancelled my wife's reservation.
- ANAnna NavarroNov 9, 20255.0Amazing experience no issue, I drove from Washington to California. Both enterprises were great
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Federal Way, WA?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Federal Way?
Enterprise is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturdays and Sundays from 8:00 AM to 3:00 PM.
Can I reserve a rental car online at the Federal Way Enterprise location?
Yes, you can reserve your rental car online through the Enterprise Federal Way website or reservation URL.
Does Enterprise Rent-A-Car in Federal Way offer any discounts for active military members?
Yes, this location provides discounts for active military personnel.
What payment options are accepted at Enterprise Rent-A-Car in Federal Way?
Payments are accepted via American Express, Cash, Check, Discover, MasterCard, and Visa.
Is airport pick-up service available at Enterprise Rent-A-Car in Federal Way?
Yes, Enterprise offers airport pick-up services at this location.
What nearby places can I visit after renting a car from Enterprise in Federal Way?
You can visit local spots like Fiji Fresh Foods for groceries, Pho Kim for Vietnamese cuisine, or Top Cuts Salon for beauty services before or after your rental.
Are there any nearby automotive services near Enterprise Rent-A-Car in Federal Way?
Yes, nearby automotive options include J&A Auto Sales for car dealership services and All Right Auto Sales for used cars and automotive parts.
Can I pick up packages or use courier services near the Enterprise Federal Way location?
Yes, the UPS Access Point and Amazon Locker - Sasa are nearby locations for shipping and package pickup services.
How can nearby churches be useful for visitors renting a car at Enterprise Federal Way?
Nearby churches like Iglesia Cristiana Nueva Vida and Calvary Chapel of Federal Way can offer community events and spiritual support during your stay.