Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Federal Way, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Federal Way location today.
Location
Hours
Reviews
4.2
606 reviews
5 stars
410
4 stars
69
3 stars
36
2 stars
22
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency.
Cleanliness
Several reviews noted issues with receiving dirty vehicles, both inside and out, which detracted from the overall experience.
Reservation Issues
Multiple customers reported problems with vehicle availability, including not receiving the car they reserved and being redirected to other locations.
Rental Process
The rental and return processes were generally described as quick and easy, although some customers experienced delays.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor customer service and unresolved issues, indicating inconsistency in service quality.
- LELarry Harry Engopel6 days ago5.0The best rental car in the US.. best customer service, online reservation and off course their vehicles.
- TLTravis LJan 3, 20265.0Great customer service!
- ASAmanda SperbeckDec 15, 20255.0Great service! Car was clean, they checked me in and out very quickly.
- ECEm ChoeDec 1, 20255.0Renting the car was quick and easy. The front desk was incredibly kind and took the time to walk us through everything. She explained all the details clearly and I had no issues with the vehicle at all. I was able to drive it everywhere I needed without any trouble. Returning it was just as simple. I’d choose Enterprise again. Overall, it was a good experience.
- AUA_P U_MNov 21, 20255.0Been renting, as needed, for over 6 years with Enterprise. This last time the Jeep died. They towed it and gave me one day credit. Chelsea amd Jack were great! Thanks to you both. Won't do a Jeep again though! 🤣
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Federal Way, WA?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Federal Way?
Enterprise is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturdays and Sundays from 8:00 AM to 3:00 PM.
Can I reserve a rental car online at the Federal Way Enterprise location?
Yes, you can reserve your rental car online through the Enterprise Federal Way website or reservation URL.
Does Enterprise Rent-A-Car in Federal Way offer any discounts for active military members?
Yes, this location provides discounts for active military personnel.
What payment options are accepted at Enterprise Rent-A-Car in Federal Way?
Payments are accepted via American Express, Cash, Check, Discover, MasterCard, and Visa.
Is airport pick-up service available at Enterprise Rent-A-Car in Federal Way?
Yes, Enterprise offers airport pick-up services at this location.
What nearby places can I visit after renting a car from Enterprise in Federal Way?
You can visit local spots like Fiji Fresh Foods for groceries, Pho Kim for Vietnamese cuisine, or Top Cuts Salon for beauty services before or after your rental.
Are there any nearby automotive services near Enterprise Rent-A-Car in Federal Way?
Yes, nearby automotive options include J&A Auto Sales for car dealership services and All Right Auto Sales for used cars and automotive parts.
Can I pick up packages or use courier services near the Enterprise Federal Way location?
Yes, the UPS Access Point and Amazon Locker - Sasa are nearby locations for shipping and package pickup services.
How can nearby churches be useful for visitors renting a car at Enterprise Federal Way?
Nearby churches like Iglesia Cristiana Nueva Vida and Calvary Chapel of Federal Way can offer community events and spiritual support during your stay.