Enterprise Rent-A-Car

Reviews

• JC

  James R Lopez Cell

  Feb 22, 2026
  1.0
  Ordered car on Friday with pickup on Saturday no show. Told no pickups on Weekends even though got confirmed email
• TO

  T. O7

  Feb 20, 2026
  5.0
  I had a fantastic experience renting with Enterprise. I rented two vehicles — a 2025 Honda Civic Sport and a 2025 Nissan Altima — for 15 days, and everything was smooth, convenient, and affordable. Customer service is clearly their top priority. The team was extremely attentive and accommodating, making sure every request was handled quickly and professionally. Communication with the manager was easy, and having 24/7 support gave me great peace of mind. Both cars were brand new, spotless, comfortable, and smelled fresh. I’m very particular about vehicles, so I really appreciated the cleanliness, comfort, and overall condition. The delivery and pickup service was especially convenient and made the whole process effortless. I will definitely continue renting from Enterprise in the future and highly recommend them to anyone looking for reliable cars and outstanding customer service.
• MM

  Maria Victoria M Magniza

  Feb 15, 2026
  5.0
  Excellent customer service
• RB

  Richard Bevan

  Jan 26, 2026
  5.0
  Seamless. I’m already an Enterprise customer but it was coincidence that my insurance company arranged a replacement car through them while mine was bring repaired. The shop was several miles from the nearest Enterprise office but when I brought my car in, the rental was on site; and when I came back I simply left the rental for pickup. Really excellent service.
• DB

  Darren Briggs

  Jan 26, 2026
  1.0
  You know those companies with insanely long contracts full of fine print, where they rush you to sign so they can take your money—and your soul? Yeah… that’s this company. They don’t treat you like a human being. You’re just a number, a signature, and a transaction. The employees seem like they’re only there to clock in and clock out—no passion, no sense of mission, no genuine care. Just fake smiles and scripted kindness. They don’t care what you’re dealing with or why you’re there; they don’t even really see you as a person. This is a car rental business, which means most customers are people in need. There should be some level of compassion, patience, and understanding. Unfortunately, that’s completely missing here. Here’s what happened to me: The night before renting, my wife and I called to confirm exactly what we needed so we could come prepared. We were told clearly what was required. The next morning, we showed up with everything—only to be told they don’t accept my card, even though it’s a Visa. The night before, they said they accept all Visas. If you don’t accept all Visas, then don’t tell people that you do. That’s misleading, plain and simple. I stayed calm, gathered my things, and left, understanding that mistakes happen. I figured I’d double-check everything and come back fully prepared. Fast forward a week later: I return with everything they told me I needed. And suddenly—there are new problems with my documentation. Now it needs to be “a certain way,” something that was never explained beforehand. I have a life. I’m married. I have kids. I don’t have time for constant back-and-forth when I’m spending my hard-earned money. Business is a trade—money exchanged for service—and this place does not offer honest, efficient service. Bottom line: Unless you have a lot of time on your hands and want to deal with people doing the bare minimum, I do not recommend this place. My experience could—and should—have been much better.

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