Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 21st Ave SW in Federal Way, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Federal Way, WA or call us at (253) 838-0994.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
581 reviews
5 stars
341
4 stars
129
3 stars
52
2 stars
18
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some employees received praise for being helpful and knowledgeable, others were reported as rude or unprofessional.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to assist with finding the right parts and troubleshooting issues.
Inventory Issues
Customers reported problems with inventory availability and stock levels, leading to frustration when advertised items were out of stock.
Positive Experiences
Many customers shared positive experiences with specific employees who went above and beyond to assist them.
Store Environment
The store is generally well-stocked and clean, contributing to a positive shopping experience for many customers.
- JTJohn ThavesNov 15, 20255.0It was busy but they had a lot of people to take care of it
- RRRowenNov 11, 20255.0Upon entering this incredible establishment, I was immediately struck by an air of warm, and welcoming energy. Though every worker seemed delightfully helpful and knowledgeable, none stood out quite like the one and only Gavin. This astounding fellow provided perhaps the most wonderful customer service I’ve ever received. 5 stars. Indubitably. 5 stars, indeed. I will most definitely be frequenting this location from here on out. Freaky sonic with tongue out image
- KMKurt MikelNov 8, 20253.0If it's busy and they're super slow
- JBJosh BumpusOct 27, 20251.0Gave me a bad battery when I warrenty swapped a bad battery and literally told me "tough luck buddy" on the phone. Go to O'Reilly's. Don't waste your time here.
- JBJosh BumpusOct 27, 20251.0They Do not honor warrenty. They will give you another faulty product under the warranty and when that one fails make you buy another product with another warranty.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Federal Way?
AutoZone Auto Parts in Federal Way is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
Where is AutoZone Auto Parts located in Federal Way?
It is located at 33510 21st Ave SW, Federal Way, WA 98023, United States.
What types of auto products and brands does AutoZone offer?
AutoZone offers a wide range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts. Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts in Federal Way?
You can reach them by phone at (253) 838-0994 or email customer.service@autozone.com.
Can I find AutoZone in Federal Way online?
Yes, you can visit their website at https://www.autozone.com/locations/wa/federal-way/33510-21st-ave-sw.html for more information and online shopping.
What nearby services are available when visiting AutoZone Auto Parts?
Nearby services include South King Fire and Rescue Station 63, CVS Pharmacy for health and convenience needs, and UPS Access Point locations for shipping and courier services.
Are there automotive-related services close to AutoZone?
Yes, nearby automotive services include Grease Monkey for repairs and Oilstop Drive Thru Oil Change for quick oil changes and car washes.
Where can I eat near AutoZone Auto Parts in Federal Way?
You have several dining options nearby such as Puerto Vallarta Bar and Cantina 'The Port' for Mexican cuisine, Han's Burger, Taco Bell, and Pizza Hut Express for fast food.
Does AutoZone Auto Parts in Federal Way operate year-round and since when?
Yes, AutoZone has been serving customers since 1979 and continues to operate with regular hours throughout the year.