Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Pacific Hw S in Federal Way, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Federal Way, WA or call us at (253) 529-2585.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
990 reviews
5 stars
550
4 stars
207
3 stars
88
2 stars
36
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or unprofessional.
Staff Knowledge
Several customers highlighted the knowledge and professionalism of specific employees, particularly in assisting with car parts and installations.
Store Conditions
The store is often reported as busy and understaffed, leading to long wait times for customers.
Product Availability
Customers experienced issues with product availability, including discrepancies between online inventory and in-store stock.
Overall Experience
While some customers had positive experiences and praised the service, others reported frustration with service quality and staff behavior.
- CSChristopher Sweet6 days ago5.0Ody is a miracle worker. I showed up with a car that was having a hard time starting and Ody helped me diagnose that it was my battery and terminal that needed replaced. Not only did they provide me quick and accurate information but they helped me install it and taught me about how to take car of it. Also helped me get a great deal! Thank you thank you!
- KYKelvi YocNov 8, 20252.0Exelente atención
- JCJessica ChristoeNov 2, 20255.0Leo rocks! He needs a raise!
- AWA WilliamsOct 8, 20253.0A decent place for parts shopping
- JHJanis HaugenSep 18, 20255.0After a very frustrating 2 day experience with O'REILLY Auto on the phone and to trips to the store I called Auto Zone this morning. Ody answered the phone. I asked if she could help me with replacing a bulb for my headlight. She asked make, model and year of my vehicle. She checked to see if she had the bulb in stock. Yes she had what I needed. I then asked if someone would be able to replace it for me. A big ask, I thought. She told me to stop by and she would look at it to see if it was something she could do. After I got off work I drove straight there. I saw Ody, I told her I was the one who called this morning. She immediately walked out to my car removed the dead bulb. Walked back in got the correct replacement bulb rang me up at the register went back to my vehicle and installed it. I was blown away with with her professionalism, knowledge and ability to just get the job done. I hope her supervisor sees this review. You have got an excellent employee in Ody. By the way I'm a 74 year old female who worked in retail for 20 years. I'm so thrilled to have had this extraordinary customer service experience. Unfortunately, it's a rarity these days. This was my first time doing business with AutoZone. I will definitely be back. And I've shared me fabulous experience with a couple of friends already. O'REILLY's employee didn't even walk out and look under my hood. He looked on Google and then told me they didn't have the tools to do the job.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Federal Way, WA?
AutoZone Auto Parts in Federal Way is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 7:30 AM to 10:00 PM.
Does this AutoZone location offer in-store pickup and same day delivery services?
Yes, this location provides both in-store pickup and same-day delivery services for customer convenience.
What types of products can I find at the AutoZone Auto Parts store in Federal Way?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
Are there any major auto parts brands available at this AutoZone store?
Yes, brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance are available.
What is the contact number for AutoZone Auto Parts in Federal Way?
You can reach the store at +1 253-529-2585 or via their customer service email at customer.service@autozone.com.
Does AutoZone have a social media presence?
Yes, AutoZone Federal Way is on Facebook under AutoZoneFederalWayWA1684 and on Twitter with the handle @autozone.
Where is AutoZone Auto Parts located in Federal Way?
The store is located at 27300 Pacific Hwy S, Federal Way, WA 98003, USA.
What nearby restaurants can I visit before or after shopping at AutoZone?
Close to AutoZone, you can enjoy meals at 99 Cafe, Apple Teriyaki, 3 T's & MORE Mexican Restaurant, Emerald II Thai Cuisine, Lupita's, and Culichi Bar.
Are there nearby gas stations or convenience stores close to AutoZone for refueling or quick shopping?
Yes, ampm and ARCO gas stations with convenience stores are nearby, which customers can use for fueling up or quick stops.
Where can I find other automotive services or shops near AutoZone in Federal Way?
Nearby automotive services include Lupitas Tires and Wheels and All Right Auto Sales for tires, repairs, and used car purchasing.