Safelite AutoGlass

Reviews

• JK

  Jason Kang

  3 days ago
  5.0
  Excellent service and no slacking. Straight to work as soon as someone’s available.
• GS

  Gaurav Shokeen

  5 days ago
  2.0
  Unwelcoming Reception & Warranty Pressure During Wiper Upsell – Windshield Replacement Visit Dear Safelite AutoGlass I recently had my van’s windshield replaced at your location 717 128TH SW EVERETT, WA 98204 on March 7 2026. I’d like to share my experience and some concerns. At reception, the lady (I can’t recall her name) was not welcoming. She offered wiper blade replacement for $69, but I declined, as I had replaced them a few months ago. From that point, the interaction felt cold. My appointment was at 2 PM, yet my vehicle wasn’t touched until 2:40 PM. When I asked why, they admitted they hadn’t started. I mentioned I had other appointments and would have appreciated being told about the delay. Only then did they finally begin work. When I refused the wiper replacement, the lady strictly told me I’d lose warranty which felt pushy for which also I called customer care from whom I booked my order. I reiterated I can handle my own wipers and just replaced them. In fact, your technician Jeff confirmed my wipers were fine. Additionally, I never received a survey, likely due to my email being incorrect but my email originally was correct because I received Appointment over there. This is my personal opinion and experience, which above I shared honestly- that I found the reception environment unprofessional—from reception attitude to the pushy upsell and lack of timely communication. I hope this feedback help. Thank you.
• NS

  Nicole Sumbalan

  Mar 3, 2026
  5.0
  I had my windshield replaced at Safelite and the whole experience was smooth from start to finish. The replacement was done quickly and efficiently, and everything went exactly as expected. The staff were very accommodating, professional, and made the process easy and stress-free. I really appreciated how organized and fast they were. Highly recommend Safelite if you need a windshield replacement!
• AL

  Allen Lovell

  Mar 2, 2026
  5.0
  Very courteous, efficient, and considerate. Answered all my questions about how long it'll take and warranty issues. I'm a retiree and I like to get the best for my money 💰 🤑 💸.
• AM

  Akram Mohamed

  Feb 27, 2026
  5.0
  I had a large windshield crack on pickup. Made an appointment online and arrived the following week. The replacement was super fast and the new windshield looks great. Everyone I talked to was super polite and helpful. There was no hassle at all with my insurance.

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