Safelite AutoGlass

4.2
203 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Everett area, turn to Safelite AutoGlass . Those in central Everett or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 717 128th Southwest, Safelite AutoGlass Everett repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
717 128th Southwest, Everett, WA
98204, United States

Hours

Reviews

4.2
203 reviews
5 stars
153
4 stars
11
3 stars
6
2 stars
2
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting excellent communication and a positive experience.

Service Quality

While some reviews noted quick and efficient service, others reported issues with installation quality and cleanliness after service.

Scheduling Issues

Several customers experienced problems with appointment scheduling and parts availability, leading to delays and cancellations.

Mixed Experiences

Feedback varied significantly, with some customers having fantastic experiences while others reported serious safety concerns and unprofessional behavior.
  • RS
    Rick Stjacque
    Jan 4, 2026
    4.0
    While somewhat spendy, the customer service and the full contact and information was great. Safetite was really fast and so far the work they did was great. I would recommend, them as long as your not on a small budget , overall great job and excellent customer service.
  • FG
    Feeble Greeble
    Jan 4, 2026
    2.0
    We had a new windshield installed in November. The installer was great as was the new windshield. The problem is this is January & after multiple phones calls to get credit back on our card for the "rain type protection option" that we did not want nor get & charged our card we still have not gotten the credit. Everytime we told "No problem we'll issue the credit & nothing happens. I called the day of installation & it was suppose to be credited then. If it doesn't show up within the next week I will have to dispute the charge on the card with our bank.
  • RM
    Rolando Mateo
    Dec 29, 2025
    5.0
    Everyone in this location (Staff, technicians, etc) are great, did an awesome job and were very professional, kind and honest. I would definitely come back to this shop and I would highly recommended them!
  • JR
    Juan Sebastian Uribe Roa
    Dec 23, 2025
    1.0
    I had an appointment for a windshield replacement, took time out of my day, and when I arrived they did not even have the correct parts. Complete lack of preparation and professionalism. But what happened next is far worse and completely unacceptable. While I was getting my belongings out of my car in the parking lot, one of their employees opened my car door without asking or warning. They saw my dog inside and still opened the door. My dog panicked, jumped out, and ran straight toward a busy avenue. My dog almost got killed. I had to chase him for two full blocks, terrified, while cars were passing by. When I finally came back, the staff was inside the shop acting like nothing happened. No apology. No concern. No responsibility. Nothing. This is a serious safety issue, not only for pets but for people. You do NOT open someone’s vehicle without permission—especially in a busy parking lot. Because of this incident and their complete lack of accountability, I cancelled the service immediately (which they couldn’t even perform anyway due to their mistake). If you value your safety, your property, or your pets, stay far away from this place. One of the worst service experiences I’ve ever had.
  • MO
    Michael Owsiak
    Dec 11, 2025
    1.0
    Recommend a different location. I question whether the tech could provide the services as agreed. More alarming, the technician sent to do the work was unprofessional - using profanity and exhibiting behavior / language I wouldn’t expect from a service provider. One could easily see he had no interest in performing the work given he was onsite for less than 5 minutes before causing a scene. On the plus side, the tech did leave when asked. Office staff that I interacted with were generally unknowledgeable about their services and unwilling to take responsibility for their tech’s behavior. Recommend booking elsewhere. Poor experience all around.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Everett offer?

Safelite AutoGlass provides auto glass installation and repair, windshield chip and crack repair, windshield replacement, windshield wiper replacement, same-day service, and insurance paperwork and processing in Everett.

Where is Safelite AutoGlass located in Everett?

Safelite AutoGlass is located at 717 128th Southwest, Suite 105, Everett, WA 98204, USA.