Customer Service
Many customers praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including unclean cars and hidden damages.
Pricing Concerns
Some customers expressed dissatisfaction with pricing practices, particularly during peak times, feeling that they were being overcharged.
Rental Process
The rental process was generally described as quick and efficient, with many customers appreciating the ease of pick-up and drop-off.
Mixed Experiences
While many had positive experiences, there were notable complaints about customer service follow-up and handling of issues.