Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(492 reviews)

Business Details

430 SW Everett Mall Way, Everett, WA
98204, United States
(425) 438-0322

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Everett, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mall Way location today.

Location

Enterprise Rent-A-Car
430 SW Everett Mall Way, Everett, WA
98204, United States

Hours

Reviews

4.3
492 reviews
5 stars
346
4 stars
57
3 stars
30
2 stars
12
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including unclean cars and hidden damages.

Pricing Concerns

Some customers expressed dissatisfaction with pricing practices, particularly during peak times, feeling that they were being overcharged.

Rental Process

The rental process was generally described as quick and efficient, with many customers appreciating the ease of pick-up and drop-off.

Mixed Experiences

While many had positive experiences, there were notable complaints about customer service follow-up and handling of issues.
  • JI
    Julia Inge
    4 days ago
    5.0
    Customer service was amazing... I just didn't realize how much I wouldn't like the car I was driving... I am sure they would have switched it out for me but I didn't have time to go back and ask. Thank you guys. You did great 👍🏻
  • DG
    David Greenberg
    Feb 22, 2026
    3.0
    They are great, but the car never has a full tank of gas. So figuring out how to refill it to where it was is impossible.
  • JJ
    James Ellar Johnson
    Feb 7, 2026
    5.0
    I am a return customer for many years. I was always treated well with respect and dignity. The cars are reliable and in good condition..I will continue to be a customer as long as I am in need of a rental. Thanks enterprise of Everett Washington.
  • KF
    Karen De Folo
    Feb 3, 2026
    5.0
    Excellent customer service and a very positive experience!
  • BT
    Barbara Taylor
    Jan 21, 2026
    1.0
    Check your bank statements. I was double and triple charged. I caught the second charge, I went in the young lady at the counter helped me. She reversed the charge and I thought this was taken care of. 2 days later they charged my account again for a penny different. When I went in and asked why they charged my card again, I was told that was the original invoice and it could not be reversed and then they refused to reverse the charge 10 days earlier when I brought the car back. I was told me to make copies of all of the documentation and send it into their corporate office and prove that I was overcharged. Nope, I went into my bank and disputed the charge and my bank got my money back for me. I just happened to catch this because I was checking my account. I can only imagine how many other people they have done this to and gotten away with it. I made copies for proof of what they did. I will never deal with this company ever again. They are crooks.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: