Auto Truck Service Inc.

Reviews

• JW

  Julianne Wells

  Oct 2, 2023
  1.0
  I would NOT recommend going here. This shop should let people know that their commercial customers take priority over their regular customers. My Truck was there for a whole week with only the rear breaks and one gasket being done, when there were 2 other gaskets that needed replacing also which I insisted on being fixed at the same time as well. I was told "we couldn't find the leak after steam cleaning the engine, so drive around for a week then come back later once it leaks again" well by the time I drive it home it was leaking a good amount on the ground. It definitely seemed to be an inconvenience for them to get the work done, telling me to call back a week later to even be put on the schedule. Keep in mind they gladly accepted it the same hour that I called the first time I took the truck to them. I found somewhere who could get the work done in 2 days which would have taken close to a month to get squared away had I "called back later in the week" to get the engine gaskets replaced. I get your busy but just communicate that like other shops would instead of trying to hoard clients and have people waiting ridiculously long times for something that could be done within a day and a half. If you're a company having work done you're probably in great hands. But if you're wanting to have your vehicle fixed in a timely manner I'd suggest somewhere else.
• TC

  Timothy Couvillion

  Nov 15, 2020
  5.0
  great guys, trust worthy
• MM

  Max McCrackin

  Dec 9, 2019
  5.0
  Very polite, honest and knowledgeable employees and owner, love everyone there
• CC

  cvsgnw1

  Nov 24, 2016
  5.0
  This has been my "go to" shop for years. Owners Kerry and Jeremy make a great team. Jeremy is the front man on the phone and dealing with the customers. He is very knowledgeable on most everything from a simple fix to high performance race engines. With a No BS accepted attitude, he can seem a bit terse, but remember he has to deal with boneheads who question processes they no nothing about. Kerry is the "Good Cop" very patient and friendly and is also the shop foreman. Kerry also posses a life time of experience and usually willing to share his knowledge. Shop rates are below average to day so doing the job right the first time is a money saver in the long run -

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