Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Ellensburg, WA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
292 reviews
5 stars
144
4 stars
43
3 stars
21
2 stars
17
1 star
67
What are people saying?
AI-generated from recent customer reviews
Shower Issues
Numerous customers reported long wait times and unclean showers, with some waiting over two hours for a shower.
Staff Performance
While some staff members received praise for their helpfulness, others were criticized for poor customer service and lack of attentiveness.
Cleanliness
There were mixed reviews regarding cleanliness, with some praising clean restrooms while others reported dirty conditions and lack of supplies.
Food Quality
Feedback on food quality was largely negative, particularly regarding the Cinnabon and Arby's offerings, with many customers expressing disappointment.
Parking Concerns
Customers frequently mentioned tight parking conditions, especially for trucks and RVs, leading to frustration.
- ALAdolf LindermanDec 20, 20251.0The shower was very bad; the water was only lukewarm and there was no shower gel.
- KJKatie JohnsonNov 28, 20251.0Cinnabon corporate should NOT allow u to carry their product. Your gas station workers make the worst cinnamon rolls I've ever had Everytime I come here it's 7$ wasted. I should know better at this point. I've never had a worse Cinnabon than from thia single location
- YDYall DontneedtoknowNov 14, 20251.0We are truck drivers that came in for a shower and smokes. Get out of the shower. We both have in our back packs. We are old, grey hair and all. Tattoos. Like you can tell my age! Go to ask for smokes and she wanted all of our ids. Ummm hello, mines in the semi. Can you just scan his for his kind of cigarettes. Nope so here we go. I gotta go grab mine just for her to not ask for his id! No freaking way! Learn to treat people not so horrible. You get to go home to your family every night you rude cashier! Try treating people with respect and kindness. Not just the men you wanna flirt with with behind me! It’s 4:30 in morning and you just started my day off great! Thanks for the worst experience at a gas station.
- SRStephen RitcheyNov 3, 20255.0Just wanted to say how much I appreciate the great team at the Pilot. Especially Jody. He really went above and beyond to make sure my stop and stay there were amazing.
- RTRashad TysonOct 21, 20255.0I came in on October 19th to get gas. Accidentally said the wrong pump (9 instead of 6) and I was so tired from driving. What happened was my money was taken by some random person who didn’t realize he just got free gas, and the cashier who was swamped with customers made sure I didn’t lose my money and still get my gas. Pretty sure they just ate the cost ($50) and honestly I can’t say enough how much that saved my weekend. Thank You if you’re the one who helped me and reading this.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Ellensburg, WA offer?
Pilot Travel Center in Ellensburg offers gasoline, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. Additional amenities include diesel lanes, prime and truck parking spaces, diesel mobile fueling, DEF lanes, and electric vehicle charging stations.
What are the operating hours of the Pilot Travel Center in Ellensburg?
The Pilot Travel Center in Ellensburg is open 24 hours a day, 7 days a week, including holidays with regular hours.
Does this location have showers available for customers?
Showers are available at many Pilot locations, including Ellensburg. Availability and prices vary by location; please contact the store directly or use the store locator tool on the website for details.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, showers at Pilot Travel Centers can be purchased by anyone.
What payment methods are accepted at Pilot Travel Center in Ellensburg?
Accepted payment methods include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Is overnight parking allowed at the Ellensburg Pilot Travel Center?
Overnight parking is available, but specific rules and regulations vary by location. It is recommended to contact the store directly for details.
Where is the Pilot Travel Center located in Ellensburg?
It is located at 1307 N Dolarway Rd, Ellensburg, WA 98926.
What nearby places can I visit around the Pilot Travel Center in Ellensburg?
Nearby places include 76 gas station, Arby's fast food restaurant, Flying B Mini Mart convenience store, Cedars Inn Ellensburg hotel, Cinnabon bakery, and Dollarway Chevron Mini-Mart convenience store and breakfast spot.
How can nearby gas stations like 76 or Chevron assist Pilot Travel Center customers?
Nearby gas stations such as 76 and Chevron provide alternative fueling options and rest stops for travelers in the Ellensburg area, which can be convenient for customers seeking fuel or quick stops along their route.
Are there nearby dining options for customers visiting the Pilot Travel Center?
Yes, nearby dining options include Arby's for fast food, Cinnabon for bakery items and coffee, and Dollarway Chevron Mini-Mart which offers breakfast and brunch items.