Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Ellensburg, WA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
287 reviews
5 stars
141
4 stars
43
3 stars
21
2 stars
17
1 star
65
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer service experiences vary widely, with some staff being praised for their helpfulness while others are criticized for rudeness and lack of professionalism.
Cleanliness Issues
Multiple reviews highlight ongoing problems with cleanliness, particularly in bathrooms and showers, with some customers reporting dirty conditions.
Shower Wait Times
Many customers express frustration over long wait times for showers, often citing empty showers that are not being cleaned in a timely manner.
Parking Concerns
Parking is frequently mentioned as a problem, with complaints about tight spaces and insufficient availability for trucks and RVs.
Mixed Food Quality
Food options receive mixed reviews, with some praising the cleanliness and quality while others report stale items and poor service.
- YDYall DontneedtoknowNov 14, 20251.0We are truck drivers that came in for a shower and smokes. Get out of the shower. We both have in our back packs. We are old, grey hair and all. Tattoos. Like you can tell my age! Go to ask for smokes and she wanted all of our ids. Ummm hello, mines in the semi. Can you just scan his for his kind of cigarettes. Nope so here we go. I gotta go grab mine just for her to not ask for his id! No freaking way! Learn to treat people not so horrible. You get to go home to your family every night you rude cashier! Try treating people with respect and kindness. Not just the men you wanna flirt with with behind me! It’s 4:30 in morning and you just started my day off great! Thanks for the worst experience at a gas station.
- SRStephen RitcheyNov 3, 20255.0Just wanted to say how much I appreciate the great team at the Pilot. Especially Jody. He really went above and beyond to make sure my stop and stay there were amazing.
- RTRashad TysonOct 21, 20255.0I came in on October 19th to get gas. Accidentally said the wrong pump (9 instead of 6) and I was so tired from driving. What happened was my money was taken by some random person who didn’t realize he just got free gas, and the cashier who was swamped with customers made sure I didn’t lose my money and still get my gas. Pretty sure they just ate the cost ($50) and honestly I can’t say enough how much that saved my weekend. Thank You if you’re the one who helped me and reading this.
- CDclaudiu damianOct 19, 20255.0The staff at this location are absolutely lovely. Other than that its just a regular pilot clean showers and parking
- ERElijah ReaOct 9, 20252.0Don't go at night. On 19/9/25 I went in at 3:30 am to buy coffee, probably the slowest time there is. It was sooo messy. Even all the little single serving creamers were all gone. Dirty sticky counters, cold coffee almost empty, on the automatic coffee machine that grinds the coffee for you the beans were almost empty. Left over Arby's trash on the tables, spilled coffee on the counters. The cashier was just joking around and talking with the other employee on duty instead of working. Some you go in to and the counter person is restocking, cleaning and getting ready for the day. Definitely not here.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Ellensburg, WA offer?
Pilot Travel Center in Ellensburg offers gasoline, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. Additional amenities include diesel lanes, prime and truck parking spaces, diesel mobile fueling, DEF lanes, and electric vehicle charging stations.
What are the operating hours of the Pilot Travel Center in Ellensburg?
The Pilot Travel Center in Ellensburg is open 24 hours a day, 7 days a week, including holidays with regular hours.
Does this location have showers available for customers?
Showers are available at many Pilot locations, including Ellensburg. Availability and prices vary by location; please contact the store directly or use the store locator tool on the website for details.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, showers at Pilot Travel Centers can be purchased by anyone.
What payment methods are accepted at Pilot Travel Center in Ellensburg?
Accepted payment methods include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Is overnight parking allowed at the Ellensburg Pilot Travel Center?
Overnight parking is available, but specific rules and regulations vary by location. It is recommended to contact the store directly for details.
Where is the Pilot Travel Center located in Ellensburg?
It is located at 1307 N Dolarway Rd, Ellensburg, WA 98926.
What nearby places can I visit around the Pilot Travel Center in Ellensburg?
Nearby places include 76 gas station, Arby's fast food restaurant, Flying B Mini Mart convenience store, Cedars Inn Ellensburg hotel, Cinnabon bakery, and Dollarway Chevron Mini-Mart convenience store and breakfast spot.
How can nearby gas stations like 76 or Chevron assist Pilot Travel Center customers?
Nearby gas stations such as 76 and Chevron provide alternative fueling options and rest stops for travelers in the Ellensburg area, which can be convenient for customers seeking fuel or quick stops along their route.
Are there nearby dining options for customers visiting the Pilot Travel Center?
Yes, nearby dining options include Arby's for fast food, Cinnabon for bakery items and coffee, and Dollarway Chevron Mini-Mart which offers breakfast and brunch items.