Grease Monkey

Reviews

• GA

  Gorby Mathew Alex

  Jan 17, 2026
  1.0
  As a new Nissan owner, I had my 2018 Nissan Rogue Sport serviced at Grease Monkey in Edmonds on 01/10/2026. Unfortunately, I am profoundly disappointed and saddened by the outcome. within 30 miles of driving after that service, I encountered a significant transmission fluid leak, which left the vehicle completely inoperable because of their negligence. I had the car towed to a Nissan dealership. The technicians confirmed that the CVT transmission fluid was **completely empty**. They also discovered that Grease Monkey had used the incorrect transmission fluid, which is not recommended for Nissan vehicles. Despite my concerns, they insisted their chosen fluid was correct. using the incorrect fluid in excess amounts caused the fluid to expand improperly, leading it to gush out and spread across the engine, ultimately making the car inoperable. The dealership also confirmed that the entire issue stemmed from carelessness during the servicing, as the proper amount of fluid was not added, causing excessive expansion and potential damage to the system. In addition to all of this, when I reached out to Grease Monkey management, they refused to take any responsibility. They made me wait for four days to review their footage, and ultimately refused to provide any assistance or take accountability. The manager’s exact words were "Sorry I can’t help you". I am now faced with the situation of being forced to replace the transmission for $5600. I am writing this review out of sheer disappointment and helplessness. To any customer who is thinking about getting a transmission service at this place - PLEASE RE-THINK
• MF

  Michael Flanagin

  Oct 31, 2025
  5.0
  Oil change in and out with no hassles. Mechanics taught me a thing or two about my car while they worked on it
• KE

  Keith Eckert

  Oct 26, 2025
  5.0
  Keith was excellent 👍
• BS

  Britaney Serpas

  Feb 7, 2017
  5.0
  I love coming here. I've stayed loyal to this location for the last 5 years. They know what they are doing. The waiting area is very comfortable.

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