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Valvoline Instant Oil Change

4.5
(360 reviews)
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Business Details

159 Valley Mall Parkway, East Wenatchee, WA
98802, United States
(509) 888-9500
https://store.vioc.com/wa/east-wenatchee/159-valley-mall-parkway
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in East Wenatchee.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
159 Valley Mall Parkway, East Wenatchee, WA
98802, United States

Hours

Reviews

4.5
360 reviews
5 stars
294
4 stars
27
3 stars
3
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, particularly highlighting Anthony's exceptional service and attention to detail.

Efficiency

Most reviews noted quick service times, with many customers appreciating the fast oil changes and thorough inspections.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including overfilled oil and damaged vehicle parts, leading to frustration.

Honesty and Transparency

Several customers appreciated the staff's honesty regarding necessary services and the absence of pressure to upsell additional services.
  • ES
    Ed Scovil
    2 days ago
    5.0
    Efficient and friendly staff directed by Manager Anthony.
  • GR
    gisselt ruiz
    4 days ago
    1.0
    horrible service! came in to get an oil change and transmission and it took them about 2 hours to fix it because they didn’t do it correctly!
  • KN
    K N
    5 days ago
    5.0
    The team at this JLube are clutch. Pit crew speeds. Thanks to that team for a sense of urgency! Much appreciated.
  • JM
    James Mathis
    Feb 17, 2026
    5.0
    The manager was very knowledgeable and answered all of my questions swiftly. They were also incredibly personable engaging me in easygoing conversation. I didn't feel like I was being "upsold"at any point, I felt like a friend was giving me honest recommendations.
  • MG
    Missy Gilbert
    Feb 4, 2026
    5.0
    Anthony checked a filter I didn't know existed. It had probably never been changed in the 10 years I've owned this vehicle. The filter I needed was out of stock, so Mario very quickly went to the auto supply store and got it. I had been having issues with the heat not working well for the last couple of months. Since the filter was changed out, the heat in my car has been consistent and strong. I am absolutely thrilled with their attention to this detail and their hustle to remedy it.
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Brand Certified Facts from Valvoline Instant Oil Change

Valvoline Instant Oil Change partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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