Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in East Wenatchee.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
159 Valley Mall Parkway, East Wenatchee, WA
98802, United States
Hours
Reviews
4.5
308 reviews
5 stars
246
4 stars
26
3 stars3
2 stars
5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by the staff, particularly highlighting Anthony and his team for their helpfulness and thorough communication.
Efficiency
Customers frequently noted the quick service and efficiency of the oil changes, with many stating they were in and out in a timely manner.
Trustworthiness
Several reviews mentioned the honesty of the staff, with customers appreciating that they were not pressured into unnecessary services.
Mixed Experiences
While many reviews were positive, some customers reported issues with service quality and accountability, including complaints about mistakes made during service.
Overall Satisfaction
Despite some negative feedback, a significant number of customers expressed high satisfaction and loyalty to the business, indicating they would return for future services.
- MHMarsha Hays5 days ago5.0Anthony greeted me warmly and then took care of my service step by step. They work like a "well oiled machine". Great customer service! I am thankful for a reliable place in Wenatchee!
- MBMayra BalderasNov 16, 20255.0Always a good experience here! The manager Anthony made sure I understood the differences in the oil best for my car and was very professional. He seems to have a great team, as they communicated well with each other and took care of my car needs.
- RMReyes MendozaNov 12, 20255.0Anthony made sure everything well done just like new and let me know about leakes that I have making sure my car stays maintained for a longer run
- ADAlyssa DearcosNov 9, 20255.0Came in for an oil change and Jason and Lane took care of it! My car is very temperamental and they were able to figure out what was wrong with it no problem. I appreciate Jason’s customer service and would definitely go again to have them service my car for me.
- LCLarry ClarkNov 4, 20252.0The invoice was completed before the service was done. Says they checked my tire pressure, they didn't. Says they topped off the washer fluid. They didn't. Says change oil light was reset on the invoice. It wasn't. Very dishonest. I have had good service in the past but now will look at a different place to have my oil changed
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in East Wenatchee offer?
Valvoline Instant Oil Change provides quick and trusted preventive vehicle maintenance, including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in East Wenatchee?
It is located at 159 Valley Mall Parkway, East Wenatchee, WA 98802, USA.
What are the operating hours for Valvoline Instant Oil Change in East Wenatchee?
Monday to Friday, it is open from 8:00 AM to 7:00 PM; Saturday from 8:00 AM to 6:00 PM; and Sunday from 9:00 AM to 5:00 PM. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required; customers can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change in East Wenatchee?
You can call the main phone number at +1 509-888-9500 or the alternate phone number at +1 800-327-8242.
Are there any convenient places nearby to grab a snack after visiting Valvoline Instant Oil Change?
Yes, Legend Ice Cream, known for ice cream and smoothies, and Arby's fast food restaurant are nearby for a quick snack or meal after your visit.
Where can I refuel my vehicle near Valvoline Instant Oil Change?
Circle K and Shell gas stations are nearby, offering convenient options to refuel your vehicle.
Are there any wellness or health services close to Valvoline Instant Oil Change?
Yes, nearby wellness options include Dena Halle LMT massage therapy, J Brian Addleman chiropractor services, and True Balance Massage Therapy spa.
Can I get my car washed near Valvoline Instant Oil Change?
Jet Pro Express Auto Wash is located nearby, providing car wash and auto detailing services for your convenience.