AutoZone Auto Parts

4.1
519 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Se 272nd Street in Covington, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Covington, WA or call us at (253) 630-4853.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
16783 SE 272nd St, Covington, WA
98042, United States

Hours

Reviews

4.1
519 reviews
5 stars
292
4 stars
106
3 stars
49
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for rudeness and lack of assistance.

Staff Knowledge

Some staff members are noted for their knowledge and willingness to help, while others appear disinterested or untrained.

Inventory Issues

Frequent complaints about parts not being in stock or incorrect items being provided.

Positive Experiences

Several customers reported positive interactions with specific employees who went above and beyond to assist.

Store Environment

The store is described as clean and organized, but some customers experienced long wait times and poor service.
  • TZ
    Tricia Zarate
    Nov 9, 2025
    1.0
    This particular Auto Zone sold me a starter , I’m not a mechanic nor is my son , it was a refurbished one ( he buys all new parts for his vehicle) so when he removed starter from box he was taken back by the starter being dirty . I told him that is what they sold me , he put it in , thinking maybe that I s how refurbished parts come , and of course it did not start . He went thru the other steps of fuse and relay switch , still did not start . Went back to this particular store to test old starter , their machine to test it did not work . So I took it to the Auburn store they said , it failed , so turned core in at that store . I was than told by my other son that the starter they sold me was a Toyota part which they don’t sell , they must of accidently sold me a core . Ok no problem HOWEVER we were accused of trying to scam them by TIM continuously , had to listen to how great he is and that is why he is at that to store for people like us ( even though we were buying a new one this time ) , why would I go to Auburn store ( HELLO ) , said they would never sell us a part in that kind of box , even though the numbers on box matched receipt , even though he called Auburn store for verification of core , called me an angry old lady , kept saying he was taking a hit for whatever we were trying to return to store , but he was still making a hundred dollars off of us . It was unbelievable , not to mention store manager just listened to it all without stepping in . If you choose to go to this store MAKE sure you know what you are doing because they don’t and be aware of TIM who is just full BS .
  • LB
    lr bell
    Oct 30, 2025
    5.0
    Great shop deals, friendly and knowledgeable staff.
  • DT
    Danylo Turchyniak
    Oct 7, 2025
    2.0
    People don’t know crap about cars in there, worst AutoZone I’ve ever been to
  • MB
    Michael Bell
    Sep 4, 2025
    3.0
    Great for the weekend warrior with a newer auto you are probably out of luck on late models in an emergency
  • KS
    Krissa “Kris” S.
    Sep 3, 2025
    3.0
    Staff seems disinterested and untrained. After searching for 10 minutes they did not have the part I needed.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Covington, WA?

AutoZone Auto Parts in Covington is open Monday to Friday from 7:30 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM.

What types of products can I find at AutoZone Auto Parts on SE 272nd Street?

You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone location.