Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Harrison Ave in Centralia, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Centralia, WA or call us at (360) 736-1706.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and a lack of support for staff, which negatively impacted customer experiences.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, although there were complaints about incorrect orders and issues with warranties.
Mixed Experiences
While many customers had positive interactions, there were also reports of rude behavior from some employees and inconsistent service quality.
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Bailey Baughan
Nov 14, 2025
1.0
Deleted my original review because they completely fell through on ALL promises. I ordered parts on 10/28/25 in person, and after receiving no call within a week, I called the store. The store informed me that the wipers have not arrived and they will call when they do. I received no call. I went to the store today, only to find out that they never even placed the order. I paid for these items, but they were never ordered. I received a refund and will never return. Do not recommend this store, just go somewhere else. Anything else is better than this unprofessional and unreliable staff.
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Lindsay MC
Nov 4, 2025
5.0
Miguel was extremely helpful and friendly. I would recommend this AutoZone!
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Brandon Yeung
Oct 31, 2025
5.0
I went into autozone the other day looking for some cleaner for my headlights. I was helped by a very nice employee by the name of Mark, he knew exactly where all the cleaners were and how well each one would work. He gave me some really good recommendations, and went out of his way to ask me if there was anything else wrong with my car. He looked up what I would need for an oil change and was ready to get all the supplies. This was my first time in autozone, and it was a great experience!
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BikerMike
Sep 26, 2025
1.0
Need to borrow a socket for 30 seconds? Nah you gotta buy 100 dollar tool kit, but no you need THIS socket so thats 250 bucks. So much for community. Gold job helping out your fellow man. Ill be terminating my autozone account.
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Tristen
Sep 10, 2025
1.0
Manager isn't helpful at all.
We were on a road trip and the thermostat on our car went out. We found this location, it was the closest one to us at the time and they had the part we needed on hand. It's an easy fix if you have the tools, which we did not.
My partner went inside the store and spoke to an associate and explained our situation and he went to grab us some tools, but as he was coming back with them, the manager of the store stopped him and instructed him not to let us use the tools. Instead he gave us a socket set that was missing a bunch of pieces (of course including the ones we needed)
I understand that tools are expensive and some people are dishonest and steal things, but we were over 150 miles from home and in a really tight spot and it would have been nice to have been treated as such and not like potential thieves.
Anyhow, we limped the car to a better location farther away and fixed it. We didn't even buy the part from this location. 🙃
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Centralia, WA?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Where is AutoZone Auto Parts located in Centralia?
It is located at 614 Harrison Ave, Centralia, WA 98531, US.
Does AutoZone Auto Parts in Centralia offer in-store pickup and same-day delivery?
Yes, they offer both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts on Harrison Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Are there any notable brands available at AutoZone Auto Parts in Centralia?
Yes, they carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Centralia?
You can call them at (360) 736-1706 or email customer.service@autozone.com.
Does AutoZone Auto Parts offer curbside pickup or require cash only payments?
They offer curbside pickup and do not require cash-only payments.
What is a nearby coffee shop where I can relax before or after visiting AutoZone?
Dutch Bros Coffee and Jimmie's Espresso are nearby coffee shops where you can enjoy a beverage before or after your AutoZone visit.
Is there a park near AutoZone Auto Parts where I can spend some leisure time?
Yes, Riverside Park and Rotary Riverside Park are nearby locations perfect for outdoor activities and relaxation.
Are there any other services or shops near AutoZone Auto Parts that might interest customers?
Nearby places include Paradise Glass shop for gifts and tobacco products, Jaes barbershop for grooming, and The Wave Car Wash for vehicle cleaning services.