AutoZone Auto Parts

4.2
440 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Harrison Ave in Centralia, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Centralia, WA or call us at (360) 736-1706.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
614 Harrison Ave, Centralia, WA
98531, United States

Hours

Reviews

4.2
440 reviews
5 stars
247
4 stars
97
3 stars
49
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior and a lack of support for staff, which negatively impacted customer experiences.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, although there were complaints about incorrect orders and issues with warranties.

Mixed Experiences

While many customers had positive interactions, there were also reports of rude behavior from some employees and inconsistent service quality.
  • BB
    Bailey Baughan
    Nov 14, 2025
    1.0
    Deleted my original review because they completely fell through on ALL promises. I ordered parts on 10/28/25 in person, and after receiving no call within a week, I called the store. The store informed me that the wipers have not arrived and they will call when they do. I received no call. I went to the store today, only to find out that they never even placed the order. I paid for these items, but they were never ordered. I received a refund and will never return. Do not recommend this store, just go somewhere else. Anything else is better than this unprofessional and unreliable staff.
  • LM
    Lindsay MC
    Nov 4, 2025
    5.0
    Miguel was extremely helpful and friendly. I would recommend this AutoZone!
  • BY
    Brandon Yeung
    Oct 31, 2025
    5.0
    I went into autozone the other day looking for some cleaner for my headlights. I was helped by a very nice employee by the name of Mark, he knew exactly where all the cleaners were and how well each one would work. He gave me some really good recommendations, and went out of his way to ask me if there was anything else wrong with my car. He looked up what I would need for an oil change and was ready to get all the supplies. This was my first time in autozone, and it was a great experience!
  • BB
    BikerMike
    Sep 26, 2025
    1.0
    Need to borrow a socket for 30 seconds? Nah you gotta buy 100 dollar tool kit, but no you need THIS socket so thats 250 bucks. So much for community. Gold job helping out your fellow man. Ill be terminating my autozone account.
  • TT
    Tristen
    Sep 10, 2025
    1.0
    Manager isn't helpful at all. We were on a road trip and the thermostat on our car went out. We found this location, it was the closest one to us at the time and they had the part we needed on hand. It's an easy fix if you have the tools, which we did not. My partner went inside the store and spoke to an associate and explained our situation and he went to grab us some tools, but as he was coming back with them, the manager of the store stopped him and instructed him not to let us use the tools. Instead he gave us a socket set that was missing a bunch of pieces (of course including the ones we needed) I understand that tools are expensive and some people are dishonest and steal things, but we were over 150 miles from home and in a really tight spot and it would have been nice to have been treated as such and not like potential thieves. Anyhow, we limped the car to a better location farther away and fixed it. We didn't even buy the part from this location. 🙃

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Centralia, WA?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.

Where is AutoZone Auto Parts located in Centralia?

It is located at 614 Harrison Ave, Centralia, WA 98531, US.