AutoZone Auto Parts

4.2
438 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Harrison Ave in Centralia, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Centralia, WA or call us at (360) 736-1706.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
614 Harrison Ave, Centralia, WA
98531, United States

Hours

Reviews

4.2
438 reviews
5 stars
245
4 stars
97
3 stars
49
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees highlighted for their exceptional service.

Management Issues

Several reviews pointed out problems with management, including unprofessional behavior and poor customer handling, leading to dissatisfaction among customers.

Product Availability

Customers frequently noted that the store usually has the parts they need in stock, although there were complaints about incorrect parts being provided.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints about rude staff and lack of assistance, indicating inconsistency in service quality.

Community Support

Some reviews highlighted instances where staff went above and beyond to assist customers in need, showcasing a commitment to community service.
  • BB
    Bailey Baughan
    Nov 14, 2025
    1.0
    Deleted my original review because they completely fell through on ALL promises. I ordered parts on 10/28/25 in person, and after receiving no call within a week, I called the store. The store informed me that the wipers have not arrived and they will call when they do. I received no call. I went to the store today, only to find out that they never even placed the order. I paid for these items, but they were never ordered. I received a refund and will never return. Do not recommend this store, just go somewhere else. Anything else is better than this unprofessional and unreliable staff.
  • LM
    Lindsay MC
    Nov 4, 2025
    5.0
    Miguel was extremely helpful and friendly. I would recommend this AutoZone!
  • BY
    Brandon Yeung
    Oct 31, 2025
    5.0
    I went into autozone the other day looking for some cleaner for my headlights. I was helped by a very nice employee by the name of Mark, he knew exactly where all the cleaners were and how well each one would work. He gave me some really good recommendations, and went out of his way to ask me if there was anything else wrong with my car. He looked up what I would need for an oil change and was ready to get all the supplies. This was my first time in autozone, and it was a great experience!
  • BB
    BikerMike
    Sep 26, 2025
    1.0
    Need to borrow a socket for 30 seconds? Nah you gotta buy 100 dollar tool kit, but no you need THIS socket so thats 250 bucks. So much for community. Gold job helping out your fellow man. Ill be terminating my autozone account.
  • DW
    David Wilkinson
    Sep 6, 2025
    5.0
    Excellent customer service enjoyed the customer service I received from all the employees that were there very helpful thank you autozone

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Centralia, WA?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.

Where is AutoZone Auto Parts located in Centralia?

It is located at 614 Harrison Ave, Centralia, WA 98531, US.