Gateway Autohaus

Reviews

• MM

  MollyB

  3 days ago
  2.0
  Took my 2010 Volvo XC70 there recently for an oil change and new front control arms. With the control replacement it's driving better. BUT, I do have an issue with it not having the correct amount of oil in it after I picked it up. It was at the low, low line the next morning, and I didnt' drive it anywhere, but home. This is the thing, XC70's take 7.5 liters of oil and mechanics seem to have a serious problem with adding the correct amount of oil to my car. I'm not sure why ??? It's almost like I t think they do it intentionally. The Guy that had the Vehicle before me wrote it right on the lid where the oil is added, because he was having the same problems I have !! In fact, I'm sure that's why he got rid of it. I've had the car for about 4 years, and this is probably the 5th time its happened. the last time, I didn't catch it right away, and it created problems for me. Because of these mechanics repeatedly doing this to my car, it's creates MORE problems for me !! I'm glad I caught it this time. AND THAN, when I call them and tell them they didn't add enough oil, they accuse me of being stupid and lying, basically. That was the most I had ever paid for an oil change, too. For what they charge there, I would just be aware.
• KS

  kristen stubben

  Feb 24, 2026
  5.0
  I took my BMW in for a safety check and they documented everything I needed done in writing and including pictures. I was so impressed with their attention to detail. With the work that needed to be done they got it right in and later that day I had all repairs done and a clean and better running SUV. I would definitely highly recommend this shop and will continue going back for oil changes and needed maintenance. They are very professional, thank you!
• RA

  Randall Ayers

  Feb 16, 2026
  5.0
  Had my oil and fuel filter changed. They did a full inspection as part of the process. It’s a new to me car so good piece of mind to know all is good. I would recommend them for your European cars for sure.
• CV

  Craig Vanantwerp

  Feb 10, 2026
  5.0
  Had them check out what could have been a mistake for me. Just one picture they included which at first I didn't understand why had me digging. At the bottom of the hole was disappointing news. I would have been ripped off. Good men do good things right? Thank you, Customer X ;)
• BB

  Brandie

  Feb 5, 2026
  5.0
  This place, and the people that work here, are Top Notch! Friendly, professional, clean, as well as upfront on the repairs and cost! From Alex and Andrew at the front counter, to the guys who worked on my car, and the guy who gave me a ride, this place truly is, the Best of the Best! Thank you Gateway Autohaus of Burlington!

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