Gateway Autohaus

4.6
379 reviews

About

Auto Repair ShopBrake Shop
Our automotive shop has been entrusted for generations. We offer expert car repairs and maintenance services to all makes and models of vehicles, including European-made. You can trust the mechanics at Gateway Autohaus in Burlington, WA, if your vehicle or fleet needs service. Schedule an appointment with the shop today.

Location

Gateway Autohaus
715 S. Spruce Street, Burlington, WA
98233, United States

Hours

Reviews

4.6
379 reviews
5 stars
316
4 stars
29
3 stars
3
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their excellent communication and willingness to help.

Quality of Work

Many reviews noted the high quality of repairs and maintenance, with several customers expressing satisfaction with the thoroughness and effectiveness of the service provided.

Pricing

Several customers mentioned fair and reasonable pricing, often contrasting it positively with quotes from other shops, indicating good value for the services rendered.

Timeliness

Customers appreciated the quick turnaround times for services, with many reporting that their vehicles were serviced promptly and efficiently.

Trustworthiness

Many reviews emphasized the honesty and integrity of the staff, with customers feeling confident that they were not being upsold unnecessary services.
  • JL
    Junior Lopez
    5 days ago
    5.0
    Came to Gateway for advise for my BMW and a service, I was treated very well manager & his assistance was very helpful and explaining service performed on my car, Definitely be back. Finally found my home for all my cars repairs thank u Gateway
  • KG
    K Gates
    Nov 13, 2025
    5.0
    Very friendly staff & I really enjoyed their digital inspection with all the pictures and explanations as to what i'm looking at! Will definitely return!
  • SI
    Sergio Ibarra
    Nov 12, 2025
    5.0
    Was a great experience . They have great communication every step of the way and they are very trustworthy. Will be taking all my vehicles there for now on . The only one thing I didn't like was that they had my wife's car all day for a oil change . But they did call and say that they are running behind
  • SJ
    sharon jones
    Nov 9, 2025
    2.0
    Had my Benz CLS550 towed to Gateway. It was at Advanced Auto in Stanwood who confirmed it was leaking transmission fluid. They gave me a quote on a transmission overhaul. But because they dont work on them, i had it towed to Gateway. Gateway immediatley started looking at engine oil leaks, ignoring the report of trans fluid leak. They kept my car 2 weeks, and $4500 later, i picked up my car, was told it needed transmission work but that they stopped the leaks. The next morning there were transmission fluid puddles in my garage. Essentially, they returned my car in the same condition as when it was towed to them. I used Gateway for a mercedes I had in the early 2000s. They had a great crew of knowledable people back then. Unlike todays crew who knew damn well it was a bad transmission but went ahead and just jacked up the hours and the pricing, the old crew had standards and ethics.
  • ZC
    Zac Cochran
    Nov 1, 2025
    5.0
    Brought my car in for a big job and they got er done and everything works great!

Frequently Asked Questions About Gateway Autohaus

What is the address of Gateway Autohaus?

Gateway Autohaus is located at 715 S. Spruce Street, Burlington, WA 98233, US.

What types of vehicles does Gateway Autohaus service?

Gateway Autohaus provides expert car repairs and maintenance services for all makes and models, including European-made vehicles.