Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone South Burlington Blvd in Burlington, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Burlington, WA or call us at (360) 755-1559.
Mixed reviews on customer service; some employees provided excellent assistance while others were reported as rude or unhelpful.
Staff Knowledge
Staff knowledge varies significantly; some employees are praised for their expertise, while others lack basic automotive knowledge.
Store Management
Concerns about management and staffing levels, leading to long wait times and inconsistent service quality.
Product Availability
Generally good selection of parts, but issues with online order fulfillment and stock availability were noted.
Positive Experiences
Several customers reported positive experiences with staff going above and beyond to assist, particularly in urgent situations.
TH
Toni Hermano
3 days ago
5.0
Best service I got a hole time in Burlington
KP
Kim Pelham
Dec 21, 2025
5.0
Great job installing a new battery for us. Artem is a new employee (six days on the job!) , and we were his first battery installation. He gave us great service in helping us select a battery, he was friendly, competent, and got our battery installed no problem. We had went by a different auto supply store previously, and they would not install the battery, even though the website said that they would do battery installation. I highly recommend the Burlington AutoZone team!
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Chip Williams
Oct 8, 2025
1.0
Rude, did not want to give me time of day when I called for info on a product, adding that I am handicapped and would need some assistance at their Burl. Store. Asked for manager and she again was not helpful in putting him/her on the phone. I gave up!! Will post a poor review for them online! She deserves it!!!
HM
Holli Martin
Oct 6, 2025
5.0
Had my codes checked
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Nicholas Nuzzi
Oct 3, 2025
5.0
I came in for helping finding a repair item. The associate who assisted me- and the store manager Flavio- were extremely helpful. The manger came to look at my vehicle so he could offer the best recommendation. The service and selection here is outstanding.