Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone South Burlington Blvd in Burlington, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Burlington, WA or call us at (360) 755-1559.
Feedback is mixed regarding customer service; while some employees are praised for their helpfulness, others are reported as rude or unhelpful.
Staff Knowledge
Several reviews highlight knowledgeable staff who provide assistance, but there are also complaints about employees lacking basic automotive knowledge.
Store Management
There are concerns about management and staffing levels, with reports of long wait times and employees being overworked.
Product Availability
Customers generally find that the store has a good selection of parts, although there are instances of items being out of stock or issues with online orders.
Overall Experience
While many customers express satisfaction with their experiences, there are notable frustrations regarding service consistency and employee attitudes.
CW
Chip Williams
Oct 8, 2025
1.0
Rude, did not want to give me time of day when I called for info on a product, adding that I am handicapped and would need some assistance at their Burl. Store. Asked for manager and she again was not helpful in putting him/her on the phone. I gave up!! Will post a poor review for them online! She deserves it!!!
HM
Holli Martin
Oct 6, 2025
5.0
Had my codes checked
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Nicholas Nuzzi
Oct 3, 2025
5.0
I came in for helping finding a repair item. The associate who assisted me- and the store manager Flavio- were extremely helpful. The manger came to look at my vehicle so he could offer the best recommendation. The service and selection here is outstanding.