Enterprise Rent-A-Car

Reviews

• TM

  Travis Main

  Mar 30, 2026
  5.0
  Employees helped me make a reservation for a different city which my made my pick up a quick and painless
• ZH

  Zhuoming Huang

  Mar 20, 2026
  5.0
  Dear Enterprise Team, I would like to take a moment to commend Ms. Kate at your Burien branch for her outstanding customer service. During my recent car rental experience, she was extremely professional, friendly, and efficient. She made the entire process smooth and pleasant, and her positive attitude truly stood out. It is clear that she cares about providing excellent service to customers. Please pass along my appreciation to her. Employees like Ms. Kate make a big difference and represent your company very well. Thank you for your great service.
• JC

  jennifer cotter

  Mar 20, 2026
  1.0
  They made me wait one hour to get a rental, provided a gas guzzler as an only option, then made me rush the contract signature while failing to mention their restrictions for pets in the vehicle. I was charged 300 detail fee that could have been avoided. During the rental period, I called to request a smaller car more similar to mine they told me to call back later to make to same request and made no effort on their side to schedule and swap out cars.
• KK

  Kellsburyy

  Mar 6, 2026
  1.0
  Due to the fact that the website let me book a car right at closing and my uber driver got lost picking me up at the airport I was a few minutes late. If they close at a specific time and are unable to help people a few minutes after that time it shouldn’t let me book at that time without a little wiggle room. Because now I am stranded out of state without a ride costing me the trip. So as long as you don’t book when they close I bet the service is great.
• AF

  A F

  Feb 21, 2026
  1.0
  The vehicle was in such disrepair, I returned it the same day. It was not in good enough condition to be driven around town, and I feared what could have happened if I dared to take to a few cities over for work obligations. I'm stunned that they would out their customers safety and life in danger by renting unsafe vehicles.