Enterprise Rent-A-Car

4.3
375 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Burien, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Burien location today.

Location

Enterprise Rent-A-Car
100 SW 143rd St, Burien, WA
98168, United States

Hours

Reviews

4.3
375 reviews
5 stars
263
4 stars
43
3 stars
16
2 stars
13
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting specific employees for their exceptional service.

Car Availability

Several reviews mentioned issues with car availability, including reservations not being honored and customers receiving different vehicles than expected.

Cleanliness and Maintenance

While some customers reported clean and well-maintained vehicles, others noted issues with dirty cars and maintenance problems.

Staffing Issues

Multiple reviews indicated that the location is often understaffed, leading to long wait times for customers.

Reservation Process

Customers expressed frustration with the reservation process, citing confusion and lack of transparency regarding fees and vehicle availability.
  • SB
    Steve Borcherdt
    6 days ago
    5.0
    We rented a like new Hyundai ELANTRA. The customer service experience with enterprise was stellar.
  • KK
    Kate
    Oct 14, 2025
    5.0
    The staff were friendly and professional, especially Phill. It was easy to rent the car and easy to return it. The car was well maintained and made my visit to my son so much easier.
  • KW
    Kerry Wallingford
    Aug 28, 2025
    5.0
    I was exremely happy using Enterprise for my rental during my car repair. they got me a car similar to the one i drove and made me very comfortable while mine was being repaired.
  • HM
    Hayden Mand
    Aug 1, 2025
    1.0
    Booked a car a week in advance. Got a call half an hour before my pickup that they did not have a car for me but I could wait at the location and I was first on the list if a car came in. I ubered to the location with my fingers crossed, when I got there they told me I was 2nd on the list and did not get a car. They also charge a 12% airport fee without telling you in advance. Very upset with this location as I needed a car and it almost put my whole travel plans in jeapordy.
  • BP
    Beverly Phillips
    Jul 21, 2025
    5.0
    The enterprise location in Burien, Washington was outstanding from start to finish. I would highly recommend renting from this location!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Burien, WA?

Enterprise Rent-A-Car in Burien offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car in Burien?

The Burien location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 1:00 PM, and Sundays from 9:00 AM to 1:00 PM.