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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(381 reviews)

Business Details

100 SW 143rd St, Burien, WA
98168, United States
(206) 243-4257
https://www.enterprise.com/en/car-rental/locations/us/wa/burien-4527.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Burien, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Burien location today.

Location

Enterprise Rent-A-Car
100 SW 143rd St, Burien, WA
98168, United States

Hours

Reviews

4.3
381 reviews
5 stars
267
4 stars
43
3 stars
16
2 stars
13
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting exceptional service from employees like Phill, Juan, and Andrea.

Vehicle Condition

Several reviews noted issues with the cleanliness and maintenance of the vehicles, including dirty interiors and mechanical problems.

Reservation Issues

Multiple customers experienced problems with vehicle availability, including overbooking and receiving different cars than reserved.

Staffing Problems

Several reviews mentioned the location being understaffed, leading to long wait times for service.

Mixed Experiences

While many customers had positive experiences, others reported significant dissatisfaction, particularly regarding billing and customer service disputes.
  • AD
    Aditya Dhikle
    Feb 23, 2026
    5.0
    Great service as other Enterprise
  • AF
    A F
    Feb 21, 2026
    1.0
    The vehicle was in such disrepair, I returned it the same day. It was not in good enough condition to be driven around town, and I feared what could have happened if I dared to take to a few cities over for work obligations. I'm stunned that they would out their customers safety and life in danger by renting unsafe vehicles.
  • KC
    Kennedy C
    Feb 9, 2026
    1.0
    A rock hit my windshield. As seen in my attached pictures, it was the size of a quarter or less. I dropped the car off overnight. Months later, I received a call from my insurance company asking for a statement. Apparently after I dropped the car off, the crack expanded. Now they’re charging me $750+. I won’t consider renting from Enterprise again until I’ve paid $1000+ through Dollar, Hertz, Turo, etc. I’ve only ever used enterprise for car rentals, and that’s now going to change over a rock hitting my windshield.
  • EA
    Eleya Adel
    Dec 15, 2025
    5.0
    Great customer service nd the car was great thank you so much The staff were friendly and professional, especially Phill. It was easy to rent the car and easy to return it.
  • SB
    Steve Borcherdt
    Nov 18, 2025
    5.0
    We rented a like new Hyundai ELANTRA. The customer service experience with enterprise was stellar.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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