Customer Service
Many customers praised the friendly and professional staff, highlighting exceptional service from employees like Phill, Juan, and Andrea.
Vehicle Condition
Several reviews noted issues with the cleanliness and maintenance of the vehicles, including dirty interiors and mechanical problems.
Reservation Issues
Multiple customers experienced problems with vehicle availability, including overbooking and receiving different cars than reserved.
Staffing Problems
Several reviews mentioned the location being understaffed, leading to long wait times for service.
Mixed Experiences
While many customers had positive experiences, others reported significant dissatisfaction, particularly regarding billing and customer service disputes.