Enterprise Rent-A-Car

4.4
295 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Bothell, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bothell location today.

Location

Enterprise Rent-A-Car
17422 NE Bothell Way, Bothell, WA
98011, United States

Hours

Reviews

4.4
295 reviews
5 stars
215
4 stars
35
3 stars
18
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at the Bothell location consistently received praise for their friendliness, professionalism, and willingness to assist customers, making the rental experience smooth and enjoyable.

Vehicle Maintenance

Several reviews highlighted issues with vehicle maintenance, including malfunctioning cars and concerns about the overall condition of the rental fleet.

Reservation Issues

There were multiple complaints regarding reservation management, including overbooking and unavailability of reserved vehicles, leading to customer frustration.

Efficiency

Customers appreciated the quick and efficient service during both the rental and return processes, often noting minimal wait times.
  • ZR
    Z Rabbit
    Dec 20, 2025
    5.0
    These people were great! Everything was smooth and effortless from start to finish. Plus they picked me up and dropped me off at the shop where my car was being repaired with no hesitation. 10/10
  • SP
    Stephen Patrick
    Dec 11, 2025
    5.0
    A few months ago I had to rent a car and was very happy with Enterprise Bothell. . Well I recently had to call on them again, and Olivia was professional and welcoming and had a car ready within the hour. They were a life’s saver since I had to work an hour later. I forgot the guy’s name ( Cameron?) that picked me up but he was friendly and professional as well. I’ve rented with Enterprise in the past, but this location and all of their employees are spot on. I am a stylist and I will tell you that their customer service is amazing. I will always rent from this location in the future. Thanks
  • YH
    Yasser Hassan
    Nov 27, 2025
    5.0
    Great customer service great team’s super friendly awesome. Best experience ever at enterprise location. Thank you very much and have a wonderful thanksgiving day
  • MM
    Meryl McQueen
    Nov 20, 2025
    5.0
    Enterprise has been our go-to rental car company for decades, and this Bothell location is likewise impressive. The cars are always well-maintained and the online systems work well—but it’s the staff that is consistently above the rest. Jaden in Bothell is a fantastic customer service professional. She is friendly, efficient and helpful, and provided us with a seamless renting experience. She even gave us a courtesy call before we arrived to ensure that everything would be ready to go when we got there. Thank you, Jaden. Highly recommended!
  • TW
    Tarina Willard
    Oct 30, 2025
    5.0
    Superb! Customer service was above and beyond normal. The kind of customer service everyone should be practicing! And the car itself was clean and quietThanks Enterprise keep up the good work

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Bothell, WA?

Enterprise offers a wide range of vehicles including standard cars, vans, luxury cars, and more to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Bothell?

They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.