Enterprise Rent-A-Car

4.4
291 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Bothell, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bothell location today.

Location

Enterprise Rent-A-Car
17422 NE Bothell Way, Bothell, WA
98011, United States

Hours

Reviews

4.4
291 reviews
5 stars
211
4 stars
35
3 stars
18
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for their friendliness, efficiency, and willingness to help, with many customers highlighting individual employees for exceptional service.

Vehicle Quality

While many customers appreciated the cleanliness and condition of the vehicles, there were notable complaints regarding poorly maintained cars and issues with vehicle availability.

Reservation Issues

Several customers reported problems with reservations, including cars not being available despite confirmations, leading to frustration and inconvenience.

Overall Experience

Most customers expressed satisfaction with their rental experience, citing quick service and helpful staff, although some had significant issues that impacted their overall impression.
  • MM
    Meryl McQueen
    3 days ago
    5.0
    Enterprise has been our go-to rental car company for decades, and this Bothell location is likewise impressive. The cars are always well-maintained and the online systems work well—but it’s the staff that is consistently above the rest. Jaden in Bothell is a fantastic customer service professional. She is friendly, efficient and helpful, and provided us with a seamless renting experience. She even gave us a courtesy call before we arrived to ensure that everything would be ready to go when we got there. Thank you, Jaden. Highly recommended!
  • TW
    Tarina Willard
    Oct 30, 2025
    5.0
    Superb! Customer service was above and beyond normal. The kind of customer service everyone should be practicing! And the car itself was clean and quietThanks Enterprise keep up the good work
  • KB
    Krystle Butler
    Oct 17, 2025
    5.0
    The staff here were amazing. Olivia checked me in and was so friendly and efficient. Didn't catch his name but he got the car return finished up nice and fast and was also friendly. Customer service alone will make me come back here.
  • LS
    Lana Starr
    Sep 29, 2025
    5.0
    Enterprise brought me a rental when my car was being repaired at Gerber Collision. And when my car was finished, they picked the rental up at Gerber. I recommend Gerber Collision as well as Enterprise. They made it very easy.
  • SL
    Shirley Lam
    Sep 28, 2025
    5.0
    Enterprise was great. Very quick and efficient!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Bothell, WA?

Enterprise offers a wide range of vehicles including standard cars, vans, luxury cars, and more to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Bothell?

They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.