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Intoxalock Ignition Interlock

3.2
(28 reviews)

Business Details

13201 NE 20th St, Bellevue, WA
98005, United States
(425) 300-2840
https://www.intoxalock.com/locations/wa/bellevue/13201-ne-20th-st-3094

About

Car Inspection StationIntoxalock
Intoxalock is the no. 1 ignition interlock device brand in the U.S., and Intoxalock Ignition Interlock in Bellevue, WA is here to help you get back on the road after a DUI. Intoxalock has more locations than any other provider, and we can find an interlock installation location near you. We will help you understand WA interlock, or IID, laws and regulations. Our interlock installation locations are staffed with certified professionals who will install and service your car breathalyzers. For 30 years, Intoxalock has been a trusted interlock ignition device provider. Call now to talk to a WA expert.

Details

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  • Onsite servicesAvailable

Location

Intoxalock Ignition Interlock
13201 NE 20th St, Bellevue, WA
98005, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

3.2
28 reviews
5 stars
14
4 stars
1
3 stars
1
2 stars
0
1 star
12
  • DD
    D D
    Apr 1, 2026
    5.0
    Car Toys of Bellevue, WA has been very professional with my device install, maintenance and customer service. Highly recommend this location.
  • MB
    Mike Britt
    Mar 26, 2026
    1.0
    Intoxalock is truly the worst company I've ever tried to deal with. I was cleared to have the device removed on March 2, but can't get ahold of them any which way I try. They don't respond to anything I do on the app or the website, and they never answer my call. I've been waiting on the phone over 7 hours. Now they are threatening me with locking my car and having to get it towed because of needing to have the device calibrated. I have had to pay $140 in service fees when I don't even want the device anymore. There is no way to contact them and they just keep charging me money. The Dept of Licensing should ban them from doing any more business. Besides all that, the horrible device is extremely dangerous. You are forced to retest while you're driving, and it is a distraction from driving. **Update** Their response is completely useless. I have tried the text line they gave, and the number. Worthless. They don't text back ever, and don't ever answer the phone. They have completely ruined my life, and this is the answer they give? To try the same things that haven't worked for a week? I will end up paying thousands of dollars for Uber rides and I will never get this device removed. They should be shut down.
  • OS
    Oscar Soliz
    Mar 14, 2026
    1.0
    I had a very bad experience at the cartoys location in Bellevue when I was there,No body showed me how to use the interlock device! Tried to get it to work with the installation person right there the device locked me out and I couldn’t get ahold of anyone at Intoxilock so I had the device removed! So including the tow there and back home and having to pay almost 500$I spent 1000 Dollars for nothing what are you going to do about it I don’t have money to pay for nothing!
  • DK
    David kaburugu
    Mar 10, 2026
    1.0
    I’m having the worst experience with the Intoxalock device. This device malfunctions randomly numerous times, which results in me having to pay more money to get it recalibrated. I have even had a false positive while sitting in my car. I had just blew a negative 4 minutes prior for the “initial start up” of the car. There was another circumstance, while I was working. I received a lock out and I wasn’t driving during the time. My car was parked in my employer garage. I have to constantly dispute violations and the customer service representatives are not very helpful. I feel like this entire company is a scam. They are profiting from a system that is broken.
  • SA
    Scott Abendroth
    Dec 20, 2025
    5.0
    Fast and efficient group of professional

Frequently Asked Questions About Intoxalock Ignition Interlock

How does an interlock device work?

An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.

What is the cost of an ignition interlock device?

The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.

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