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Volvo Cars Bellevue

4.4
(2527 reviews)

Business Details

420 116th Avenue NE, Bellevue, WA
98004, United States
(425) 455-5522
https://www.volvocarsbellevue.com/

About

Volvo DealerVolvo
Visit Volvo Cars Bellevue to experience our full lineup of Volvo Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Bellevue this Volvo dealer is located at 420 116th Avenue NE.

Location

Volvo Cars Bellevue
420 116th Avenue NE, Bellevue, WA
98004, United States

Hours

Reviews

4.4
2,527 reviews
5 stars
1,940
4 stars
175
3 stars
79
2 stars
74
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported significant delays and poor communication regarding service appointments, with many expressing frustration over unreturned calls and lack of updates.

Customer Service

Feedback highlighted a pattern of rude and unhelpful behavior from staff, particularly in the service department, leading to a negative customer experience.

Sales Experience

While some customers had positive interactions with sales staff, many reported disorganization, pressure tactics, and misleading information during the car buying process.

Mixed Reviews

Despite the negative feedback, there were several positive reviews praising specific salespeople and the overall car buying experience, indicating inconsistency in service quality.
  • CD
    Carlena D
    Feb 24, 2026
    5.0
    Ali and Natasha were exceptionally helpful when buying our leased car! They are the reason we return to Volvo Cars Bellevue—knowledgeable, transparent, and just genuinely great to converse with. Jayson remembered us and also came by to check in and say hello. Their service department is efficient and helpful as well. Thank you all! We’re bringing our car home to stay!
  • JM
    Joseph Martin
    Feb 11, 2026
    5.0
    We truly enjoyed working with Marc Eiler and Nolan Fasso at Volvo Cars Bellevue! Marc and Nolan were extremely professional and easy to work with! We would highly recommend anyone looking for a new or used vehicle to work with Marc, Nolan and the great team at Volvo Cars Bellevue!
  • JD
    Jack Dawson
    Feb 10, 2026
    1.0
    I was there to drop off my car today and was appalled at what I witnessed. I watched as what appeared to be a driver from one of those car transport companies getting yelled at by the front desk lady and a guy who my service advisor said was the sales manager getting in this car transporters face yelling at him. I’m shocked to have seen such disrespect being displayed out in the open towards someone I assume is just trying to do his job and deliver cars. I’ll be taking my business to Volvo of Seattle after watching what I did.
  • AA
    A. A.
    Feb 9, 2026
    1.0
    Kelsey, who works at the front desk is extremely disrespectful and talks down to anybody that she feels is not a customer and or any automobile transporter that shows up. Then she goes and starts lying to her sales manager Jason saying how she was not disrespectful or condescending with her tone regarding a vehicle that was attempted to be picked up. That they can’t find keys for when the transporter says that they’ve been trying to reach somebody for the last three days and then her response to that is “well obviously we’re a dealership and we are busy” you don’t get to talk to transporters let alone customers or anybody in that way. Avoid this place as they’re joined to do nothing but rip you off or give you lip service and then bend you over afterwards.
  • LK
    Leo Kosenkranius
    Feb 3, 2026
    1.0
    Parts department was honest. Service department was a nightmare!! My radio went out on my 2007 Volvo. I called Bellevue Volvo parts and they said the radio is no longer available; you might be able to get a used one but it might need to be programmed to the car. I appreciate the honest information! I got a used radio and it powered up but did not show any radio options. I called Service and they said they could program it even though the radio was discontinued. I asked if I would be charged if they could not program it. They said they would not charge me. So I brought the car and handed over the keys. A few hours later I was informed that they tried to program the radio twice but the radio would not work (same symptoms). They charged me $350 and said they reduced the labor costs because the dealership purchased the reprogramming software twice. I told them the charge was excessive and was willing to pay half the bill. They would not reduce the charge. It cost me $350 to get no value except the knowledge that the Service department is a rip off.

Frequently Asked Questions About Volvo Cars Bellevue

What types of vehicles does Volvo Cars Bellevue offer?

Volvo Cars Bellevue offers a full lineup of new Volvo Cars, Crossovers, and SUVs, along with a large selection of Certified Pre-Owned vehicles.

Where is Volvo Cars Bellevue located?

Volvo Cars Bellevue is located at 420 116th Avenue NE, Bellevue, WA 98004, United States.

Brand Certified Facts from Volvo Cars Bellevue

Volvo Cars Bellevue partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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