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Safelite AutoGlass

3.4
(791 reviews)

Business Details

12730 Bel-Red Rd, Bellevue, WA
98005, United States
(888) 843-2798
https://www.safelite.com/stores/Bellevue

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Bellevue area, turn to Safelite AutoGlass . Those in central Bellevue or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 12730 Bel-Red Rd, Safelite AutoGlass Bellevue repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
12730 Bel-Red Rd, Bellevue, WA
98005, United States

Hours

Reviews

3.4
791 reviews
5 stars
404
4 stars
56
3 stars
31
2 stars
22
1 star
278

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their communication and willingness to help.

Service Quality

While some reviews noted excellent workmanship and quick service, others raised concerns about installation quality and the use of non-OEM glass.

Scheduling Issues

Several customers experienced problems with appointment scheduling, including missed appointments and poor communication regarding delays.

Overall Experience

The overall sentiment was mixed, with many positive experiences contrasted by significant frustrations regarding service reliability and product quality.
  • KA
    Kylie Alfred
    2 days ago
    5.0
    Amazing and trusting! I had a bad experience with another glass repair shop so I went to these guys. Extremely professional, efficient, and communication was amazing! I got email confirmation with times and who to expect. When the techinician showed up, I missed his call but he went above and beyond. He came into my workplace and had the front desk call to my area. Otherwise, I would have missed him completely. He was very quick, knowledgeable, and excellent skills. Thank you, DL!
  • JF
    Josh Friend
    2 days ago
    5.0
    My technician Connor was amazing. It was easy to schedule an appt online. Normally it’s a pain with most places. The communication on services, scheduling, and arrival was clear. Highly recommend
  • JA
    Josh Amato
    6 days ago
    5.0
    The entire experience from American Family Insurance processing the free rock chip repair to Safelite showing up on schedule was exceptionally easy. My technician David-Lee showed up on time, explained the process, and was very personable.
  • JJ
    Jenn
    Feb 17, 2026
    1.0
    Service and wait times are terrible. The manager, Charles, is sexist; he only addressed my partner even though I was talking to him and my car was the one that needed the repair. I got my windshield repaired but the repair didn't hold so had to return to get it replaced. Made a reservation and showed up on time but was told I had to wait over 2 hours just to be helped, so I changed the reservation to another date. Still had to wait when I arrived at the 2nd appointment, and they gave me a windshield with defective seal so during wetter months, the seal seeps moisture into the car. They claimed that the seal will not leak but they didn't account for moisture seeping through over time. I would not recommend this place or other Safelite locations to anyone.
  • MH
    Max Harrison
    Feb 12, 2026
    5.0
    Speaking candidly, getting my windshield replaced was the last thing I wanted to do on 1/11. Spending money on something that wasn’t my fault is probably one of my least favorite things. However, this trip to the Safelite shop ended up being the highlight of my day. From the moment I walked into the shop, I was greeted by a team of friendly, personable, and accommodating professionals who truly went above and beyond to make the experience as smooth and stress-free as possible. It was clear that the staff genuinely cared about their customers, and their positive attitudes turned what could have been a frustrating errand into a surprisingly enjoyable experience. Taylor’s solid leadership and willingness to go the extra mile really set the tone for the entire crew. It was clear that their teamwork and professionalism flowed from having a leader who genuinely cared about both the customers and the staff. On top of that, I’d like to give a shoutout to one of the older gentlemen on the team who helped me problem-solve my device's connection to the shop’s internet. I had the chance to interact with almost everyone on the team, and each person was as kind and professional as the next. They made sure to explain the process, kept me updated throughout the repair, and even took the time to connect as a real human and ensure I was completely satisfied before I left. Their attention to detail and willingness to go the extra mile really stood out to me. I can’t recommend this Safelite location enough. The crew’s hospitality and professionalism are top-notch. If you’re in need of windshield repair or replacement, I highly encourage you to give your business to Safelite. You’ll not only walk away with a fixed windshield but also a few good laughs and the reassurance that you were taken care of by a truly exceptional team.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Bellevue offer?

Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, power window repair, and same-day service. They also handle insurance paperwork and recalibrate advanced safety systems.

Where is Safelite AutoGlass located in Bellevue?

Safelite AutoGlass is located at 12730 Bel-Red Rd, Bellevue, WA 98005, USA.

Brand Certified Facts from Safelite AutoGlass

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Certified March 01, 2026Yext Knowledge Graph
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