Safelite AutoGlass

Reviews

• KA

  Kylie Alfred

  2 days ago
  5.0
  Amazing and trusting! I had a bad experience with another glass repair shop so I went to these guys. Extremely professional, efficient, and communication was amazing! I got email confirmation with times and who to expect. When the techinician showed up, I missed his call but he went above and beyond. He came into my workplace and had the front desk call to my area. Otherwise, I would have missed him completely. He was very quick, knowledgeable, and excellent skills. Thank you, DL!
• JF

  Josh Friend

  2 days ago
  5.0
  My technician Connor was amazing. It was easy to schedule an appt online. Normally it’s a pain with most places. The communication on services, scheduling, and arrival was clear. Highly recommend
• JA

  Josh Amato

  6 days ago
  5.0
  The entire experience from American Family Insurance processing the free rock chip repair to Safelite showing up on schedule was exceptionally easy. My technician David-Lee showed up on time, explained the process, and was very personable.
• JJ

  Jenn

  Feb 17, 2026
  1.0
  Service and wait times are terrible. The manager, Charles, is sexist; he only addressed my partner even though I was talking to him and my car was the one that needed the repair. I got my windshield repaired but the repair didn't hold so had to return to get it replaced. Made a reservation and showed up on time but was told I had to wait over 2 hours just to be helped, so I changed the reservation to another date. Still had to wait when I arrived at the 2nd appointment, and they gave me a windshield with defective seal so during wetter months, the seal seeps moisture into the car. They claimed that the seal will not leak but they didn't account for moisture seeping through over time. I would not recommend this place or other Safelite locations to anyone.
• MH

  Max Harrison

  Feb 12, 2026
  5.0
  Speaking candidly, getting my windshield replaced was the last thing I wanted to do on 1/11. Spending money on something that wasn’t my fault is probably one of my least favorite things. However, this trip to the Safelite shop ended up being the highlight of my day. From the moment I walked into the shop, I was greeted by a team of friendly, personable, and accommodating professionals who truly went above and beyond to make the experience as smooth and stress-free as possible. It was clear that the staff genuinely cared about their customers, and their positive attitudes turned what could have been a frustrating errand into a surprisingly enjoyable experience. Taylor’s solid leadership and willingness to go the extra mile really set the tone for the entire crew. It was clear that their teamwork and professionalism flowed from having a leader who genuinely cared about both the customers and the staff. On top of that, I’d like to give a shoutout to one of the older gentlemen on the team who helped me problem-solve my device's connection to the shop’s internet. I had the chance to interact with almost everyone on the team, and each person was as kind and professional as the next. They made sure to explain the process, kept me updated throughout the repair, and even took the time to connect as a real human and ensure I was completely satisfied before I left. Their attention to detail and willingness to go the extra mile really stood out to me. I can’t recommend this Safelite location enough. The crew’s hospitality and professionalism are top-notch. If you’re in need of windshield repair or replacement, I highly encourage you to give your business to Safelite. You’ll not only walk away with a fixed windshield but also a few good laughs and the reassurance that you were taken care of by a truly exceptional team.

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