Goodyear Auto Service

3.9
332 reviews

About

Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
14923 NE 20th Street, Bellevue, WA
98007-3801, United States

Hours

Reviews

3.9
332 reviews
5 stars
212
4 stars
28
3 stars
10
2 stars
11
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff, particularly highlighting individuals like Colin and Mike for their helpfulness and transparency.

Efficiency

Customers frequently noted the quick turnaround times for services, with many expressing satisfaction with the speed of repairs and tire installations.

Transparency

Several reviews emphasized the importance of clear communication regarding pricing and services, with some customers appreciating the honesty in not upselling unnecessary repairs.

Mixed Experiences

While many reviews were positive, there were notable complaints about inconsistent service quality and pricing issues, indicating a need for improved communication and customer handling.
  • BR
    Brock Reed
    Dec 19, 2025
    5.0
    I went in thinking that I had an appointment but little did I know I had actually made it for the following week. Rather than turn me away Collin S. stepped up and found a solution. He was able to find tires about 30 miles away and sent one of his guys to pick them up. They installed them within a reasonable amount of time as I waited. Super impressed with he and his team. He deserves a raise. He was articulate and professional professional got me out of there with a smile.
  • DW
    Duke Walker
    Dec 16, 2025
    5.0
    Great shop and crew, short notice, fast service, great price.... who could complain.
  • PC
    Patsyann Jones Coburn
    Dec 9, 2025
    5.0
    Super fast and incredibly nice on a busy night.
  • LS
    Leslie Swanson
    Dec 5, 2025
    5.0
    From start to finish, our experience with Collin and Mike at Goodyear was outstanding. We were referred by Carmax to have our rear brake pads, rotors, and sensors replaced—work that was being covered by them. Collin and Mike handled everything smoothly and professionally, keeping us informed throughout the process. While inspecting the car, Collin noticed that our tires had uneven wear and might need replacement. Instead of just mentioning it, he went the extra mile to coordinate with Carmax so that the tire replacement was also covered. That kind of initiative and care is rare to find these days. Thanks to them, the car now drives beautifully and feels completely safe. We’re truly grateful for their honesty, attention to detail, and commitment to doing the job right. Highly recommend Collin, Mike, and the entire Goodyear team for their exceptional service!
  • MT
    Max Terterov
    Nov 25, 2025
    5.0
    recently brought my car into good year ] after noticing some strange noises coming . From the moment I walked in, Colin Saville was friendly and professional. He explained the issue clearly, gave me a fair estimate, and didn’t try to upsell unnecessary repairs. The work was completed faster than expected, and my car has been running smoothly ever since. What impressed me most was their transparency— Pricing was reasonable compared to other shops I’ve visited, and the waiting area was clean and comfortable.

Frequently Asked Questions About Goodyear Auto Service

What are the operating hours of Goodyear Auto Service in Bellevue?

Goodyear Auto Service is open Monday through Saturday from 7:30 AM to 6:30 PM and is closed on Sundays.

Does Goodyear Auto Service offer in-store pickup options?

Yes, Goodyear Auto Service offers in-store pickup services for your convenience.