Enterprise Rent-A-Car

4.1
217 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Van RentalCar Rental AgencyEnterprise Rent-A-Car
Need a rental car in Bellevue, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northeast 8th St location today.

Location

Enterprise Rent-A-Car
11839 NE 8th St, Bellevue, WA
98005, United States

Hours

Reviews

4.1
217 reviews
5 stars
151
4 stars
20
3 stars
7
2 stars
2
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, others reported rude and unprofessional behavior.

Rental Process

The rental process is generally described as quick and efficient, with several customers appreciating the ease of pickup and drop-off.

Vehicle Condition

Some customers noted that vehicles were not always clean or in good condition, with specific complaints about cleanliness and maintenance.

Reservation Issues

Several reviews mentioned problems with reservations, including overbooking and lack of available vehicles despite prior confirmations.
  • LB
    Liam Bergeron
    Dec 28, 2025
    1.0
    This place made me wonder if they even teach young people customer service. Theirs was non existent. My car was stolen and I had such a hard time renting from this place that I walked out and have just taken the bus. It was obvious that they were just earning paychecks. This includes the manager. I have never been so disappointed in a business in my life. Find somewhere else to rent your car. This place isn’t worth your time or the trouble.
  • LZ
    Lijian Zhao
    Dec 14, 2025
    1.0
    The service is extremely awful and rude, they asked me to provide a working order for my business trip and rental. I have presented the text message with my manager regarding this trip but they insisted to see a so-called working order which I never heard such a thing in my company. Later on I have to rent the car with almost triple price since I didn’t really have more time to argue with them.
  • RE
    Ram Eswaran
    Dec 8, 2025
    5.0
    Helpful, courteous and friendly staff
  • MK
    M K
    Oct 29, 2025
    5.0
    Thank you Kaylee she was amazing 🙏🏻
  • ES
    Eddy Sherman
    Oct 15, 2025
    5.0
    Very friendly and helpful staff. HUMANS!! I don’t mean “not AI” I mean genuine caring people. I’m very grateful. Made my vacation more enjoyable.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Bellevue, WA?

Enterprise Rent-A-Car in Bellevue is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and Sunday from 9:00 AM to 3:00 PM.

Where is the Enterprise Rent-A-Car location in Bellevue?

The Enterprise Rent-A-Car is located at 11839 NE 8th St, Bellevue, WA 98005, USA.