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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(219 reviews)

Business Details

11839 NE 8th St, Bellevue, WA
98005, United States
(425) 455-1660

About

Van RentalCar Rental AgencyEnterprise Rent-A-Car
Need a rental car in Bellevue, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northeast 8th St location today.

Location

Enterprise Rent-A-Car
11839 NE 8th St, Bellevue, WA
98005, United States

Hours

Reviews

4.1
219 reviews
5 stars
152
4 stars
20
3 stars
7
2 stars
3
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many praised the friendly and helpful service, others reported rude and unprofessional behavior.

Rental Process

The rental process is generally described as quick and efficient, with several customers noting smooth pick-up and drop-off experiences.

Vehicle Condition

Some customers reported receiving clean and well-maintained vehicles, while others mentioned issues such as cars being dirty or not as expected.

Reservation Issues

Several customers experienced problems with reservations, including overbooking and lack of available vehicles despite prior confirmations.
  • NW
    N Dimond (Windhund)
    Feb 23, 2026
    2.0
    I don't have an issue with the staff at this location. Everyone was helpful and polite. The problem I do have is that it's getting WAY TOO EXPENIVE to rent cars here. I also feel like their prices are misleading. I opted for the "You click, we pick" on the Enterprise app thinking there would be a variety of different vehicle types to select from like other rental agencies do. The agent explained that all they do is pick the cheapest vehicle possible that they can't rent out any other way. If that's the case, why create the illusion that there is any choice in the matter? Just so I could get a car I could physically fit my 6'2" self in, I was charged to " upgrade" to a Toyota Corolla. Wound up being charged over $400 for that tin can because I got the damage waiver with it. This is frustrating because I paid less for a premium 3-row SUV six months ago using the same agency. If this is the new normal, I'll be renting from Turo in the future. I priced out a BMW SUV for about $100 less.
  • DR
    David Russo
    Jan 11, 2026
    5.0
    Great staff, convenient location. I would definitely use this branch again in the future.
  • LB
    Liam Bergeron
    Dec 28, 2025
    1.0
    This place made me wonder if they even teach young people customer service. Theirs was non existent. My car was stolen and I had such a hard time renting from this place that I walked out and have just taken the bus. It was obvious that they were just earning paychecks. This includes the manager. I have never been so disappointed in a business in my life. Find somewhere else to rent your car. This place isn’t worth your time or the trouble.
  • LZ
    Lijian Zhao
    Dec 14, 2025
    1.0
    The service is extremely awful and rude, they asked me to provide a working order for my business trip and rental. I have presented the text message with my manager regarding this trip but they insisted to see a so-called working order which I never heard such a thing in my company. Later on I have to rent the car with almost triple price since I didn’t really have more time to argue with them.
  • RE
    Ram Eswaran
    Dec 8, 2025
    5.0
    Helpful, courteous and friendly staff

Brand Certified Facts from Enterprise Rent-A-Car

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