Enterprise Rent-A-Car

4.2
362 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

12200 NE 12th St, Bellevue, WA
98005, United States
(425) 372-1224
https://www.enterprise.com/en/car-rental/locations/us/wa/bellevue-ne-12th-st-4511.html
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About

Car Rental AgencyVan Rental
Need a rental car in Bellevue, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northeast 12th Street location today.

Location

Enterprise Rent-A-Car
12200 NE 12th St, Bellevue, WA
98005, United States

Hours

Reviews

4.2
362 reviews
5 stars
229
4 stars
65
3 stars
23
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while many customers praised the friendly and helpful service, others reported rude and unprofessional behavior from certain employees.

Vehicle Condition

Several customers expressed dissatisfaction with the cleanliness and maintenance of the rental cars, noting issues such as dirty interiors and underinflated tires.

Reservation Issues

Multiple reviews highlighted problems with reservations, including cars not being available despite prior confirmations, leading to significant inconvenience for customers.

Efficiency

Many customers appreciated the quick and efficient service during the rental process, with some noting the convenience of pick-up and drop-off services.

Overall Experience

While some customers had positive experiences and would recommend the service, others reported significant frustrations, particularly regarding customer service and vehicle availability.
  • ND
    Neicy Days
    Oct 28, 2025
    4.0
    Wasn't able to rent a car both they help with option and other location.
  • KR
    Kim Roberson
    Oct 19, 2025
    4.0
    Overall, a very good experience. My car rental was a little over a month. The staff was great-friendly, patient, and helpful. They realized I'd lost my phone in the car and tried to track me down before I realized it was gone. Pick up and drop off at a local body shop was helpful too. My only concern was underinflated tires on pick up. I certainly would use this company again.
  • RC
    Robert Champoux
    Sep 19, 2025
    5.0
    Needed a rental vehicle while one of our cars was being repaired. Enterprise gave us an A+ experience.
  • MC
    Mark Coles
    Sep 12, 2025
    5.0
    Enterprise should be the number one car rental agency for everyone. They offer a wide range of well maintained vehicles at reasonable rates. I recommend Enterprise to anyone and everyone.
  • GF
    Gene Foster
    Aug 20, 2025
    5.0
    Needed a rental after our car was rear-ended. Service at the desk was easy and friendly. Used them for years & will continue to.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Bellevue offer?

Enterprise Rent-A-Car offers a wide range of vehicles including car rentals, vans, and luxury cars, with flexible rental options to suit your needs.

Where is the Enterprise Rent-A-Car location in Bellevue?

It is located at 12200 NE 12th St, Bellevue, WA 98005, USA.