Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Main St in Bellevue, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bellevue, WA or call us at (425) 643-2376.
Feedback on customer service is mixed; while some employees like Luke and Colette received high praise for their helpfulness, others like Zachary were criticized for poor service and rudeness.
Staff Knowledge
Several customers highlighted the knowledge and efficiency of staff members, particularly in assisting with battery replacements and car diagnostics.
Store Management
Store manager Luke received consistent positive feedback for going above and beyond in customer service, while other managers faced criticism for their lack of support.
Service Availability
Customers expressed frustration over inconsistent service availability, including early closures and staff unwillingness to assist during posted hours.
Overall Experience
While many customers reported positive experiences with helpful staff, there were significant complaints about rude behavior and inadequate assistance from certain employees.
HR
Hervi Rivera
2 days ago
5.0
I went to this place to find some things I need for my car. Excellent customer service at the moment to help to find the parts I need.
SI
SuzG Insights
Nov 2, 2025
5.0
I appreciate the help from Pierce replacing my old decrepit windshield wipers. The wipers were so old, it was falling apart! I was also clueless the type I needed to replace them. Andrew was so helpful and courtesy and also took the time to installed them on my car. AutoZone certainly has a valuable employee.
AR
adrian reza
Oct 28, 2025
1.0
Omg !!!!! Where can I start…… I could do -5 stars but I can’t otherwise I will this store in Bellevue by far is the worse my god…. the manager Zachary has zero customer service skills how can corporate allow this this is by far the worse mistake on sales. this is the face of your business a rude, arrogant, mean person good luck I will definitely not bring my business to you again.
LJ
Logan Johnson
Oct 28, 2025
1.0
The manager there was a total knobhead. Terrible attitude and refused to help us with an OBD-2 read. Told us they were closing. It was 7pm… they close at 9. His employee was cool but he even told his employee not to help us.
GI
Grimm Ishigami
Oct 14, 2025
1.0
This auto zone location did not help me very well with the returning process because they didn’t explain to me about buying a item first and how the return process works and the receipt doesn’t show how the refund works or how many days I can return it.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts at 15015 Main St, Bellevue?
AutoZone Auto Parts in Bellevue is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 8:30 AM to 8:00 PM on Sundays.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, they offer both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Bellevue?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
How can I contact AutoZone Auto Parts in Bellevue for customer service?
You can reach them by phone at (425) 643-2376 or by email at customer.service@autozone.com.
Are there curbside pickup and in-store shopping options available at this AutoZone?
Yes, AutoZone Auto Parts offers curbside pickup as well as in-store shopping.
What brands of auto parts does AutoZone in Bellevue carry?
They carry major brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Which nearby restaurants can I visit before or after shopping at AutoZone on Main Street?
You can enjoy nearby dining options such as Tuna House Japanese Cuisine for sushi, Hurry Curry of Tokyo - Bellevue for Japanese curry, Subway for sandwiches, and Szechuan Chef for Chinese cuisine.
Are there fitness or wellness centers close to AutoZone Auto Parts in Bellevue?
Yes, Greg Rogers Golf Performance Centers offers fitness training nearby, and First Choice In-Home Care provides personal and health care services in the area.
Where can customers find educational or professional services near AutoZone in Bellevue?
Nearby educational services include Big Brains Education and Seattle Art Studio, while professional services like One4All Accounting and PMF Investments LLC are also close by.
How can nearby transit or landmarks help a customer find AutoZone Auto Parts on Main Street?
AutoZone is located near well-known places such as Evergreen Northwest Inc, and is easily accessible in the Bellevue area, making it convenient to visit after nearby appointments or shopping trips.