AutoZone Auto Parts

4.2
462 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Main St in Bellevue, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bellevue, WA or call us at (425) 643-2376.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
15015 Main St, Bellevue, WA
98007, United States

Hours

Reviews

4.2
462 reviews
5 stars
296
4 stars
71
3 stars
30
2 stars
10
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising helpful staff like Luke and others criticizing the rude behavior of the manager Zachary.

Staff Knowledge

Several customers highlighted the knowledge and helpfulness of staff members, particularly Luke, Colette, and Morris, who provided assistance with car issues.

Service Availability

Customers expressed frustration over inconsistent service availability, including early closures and staff unwillingness to assist during operating hours.

Positive Experiences

Many reviews noted positive experiences with staff who went above and beyond to assist customers, particularly in urgent situations like battery replacements.

Inconsistent Experiences

While some customers had excellent service, others reported negative experiences, particularly with certain employees, indicating inconsistency in service quality.
  • SI
    SuzG Insights
    Nov 2, 2025
    5.0
    I appreciate the help from Pierce replacing my old decrepit windshield wipers. The wipers were so old, it was falling apart! I was also clueless the type I needed to replace them. Andrew was so helpful and courtesy and also took the time to installed them on my car. AutoZone certainly has a valuable employee.
  • AR
    adrian reza
    Oct 28, 2025
    1.0
    Omg !!!!! Where can I start…… I could do -5 stars but I can’t otherwise I will this store in Bellevue by far is the worse my god…. the manager Zachary has zero customer service skills how can corporate allow this this is by far the worse mistake on sales. this is the face of your business a rude, arrogant, mean person good luck I will definitely not bring my business to you again.
  • LJ
    Logan Johnson
    Oct 28, 2025
    1.0
    The manager there was a total knobhead. Terrible attitude and refused to help us with an OBD-2 read. Told us they were closing. It was 7pm… they close at 9. His employee was cool but he even told his employee not to help us.
  • GI
    Grimm Ishigami
    Oct 14, 2025
    1.0
    This auto zone location did not help me very well with the returning process because they didn’t explain to me about buying a item first and how the return process works and the receipt doesn’t show how the refund works or how many days I can return it.
  • AS
    Art Solt
    Oct 1, 2025
    2.0
    This was my second time purchasing headlights at the AutoZone in Bellevue. The first time, I came after 7 PM when it was still light outside, and the staff helped me replace the bulbs without any issue. Unfortunately, this visit was completely different. I arrived around 6 PM and even took a photo to show that it was still daylight — I made sure to come at a time when the headlight replacement service should be available. The employee told me he was the only one in the store, but then I saw his manager walking around with nothing urgent to do. Instead of helping, they started listing reasons why they couldn’t replace the bulb. After a long back-and-forth and only when I pushed back on their excuses, the employee finally offered to do it — but by that point, I was already too uncomfortable to continue the conversation, let alone go outside with him to my car. I found their attitude rude and dismissive. It felt like they simply didn’t want to provide the service they advertise. This experience ruined my mood, and I’ve decided I won’t be returning to this location again.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts at 15015 Main St, Bellevue?

AutoZone Auto Parts in Bellevue is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 8:30 AM to 8:00 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, they offer both in-store pickup and same-day delivery services for your convenience.