Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Auburn, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Auburn location today.
Location
Hours
Reviews
4.0
507 reviews
5 stars
313
4 stars
64
3 stars
25
2 stars
22
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with some staff being praised for their friendliness and professionalism, while others were criticized for being unhelpful and unresponsive.
Car Availability
Several customers reported issues with car availability, including reservations not being honored and receiving different vehicles than expected.
Cleanliness
Multiple reviews mentioned that the cars were often not clean upon pickup, with some customers expressing dissatisfaction with the condition of the vehicles.
Efficiency
While some customers appreciated the quick and efficient service, others experienced long wait times and delays during the rental process.
Pricing Transparency
Customers expressed frustration over unexpected costs and lack of clarity regarding rental prices, leading to dissatisfaction with the overall value.
- RJRhett Jordan2 days ago5.0Pretty quick as far as a rental car place. They were pretty busy each time I was in there, but they got me in and out pretty quickly.
- CSCasey SerquiniaNov 16, 20255.0Great Customer Service
- SFSierra Lima FoxtrotNov 14, 20255.0Muy bien recibido el tramito rapidísimo y son complicaciones
- KWkristine wilesNov 4, 20255.0I went to rent a car from Enterprise and I was treated beyond wonderful there. The manager,Building and Espi were so helpful walked me thru everything and helped me connect my phone. They were so kind and caring. They were very professional and knew what they were doing big time. I will always rent a car from Auburn Way north and refer everyone I know. Thank you so very much. See you on the 12th.
- RRRamiro RodriguezOct 24, 20251.0I try pick up my rental car that I booked on Expedia , but they didn’t have car available no response back when I try call before drive there; also they try send to a another enterprise location 40 minutes away, was a horrible experience.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Auburn, WA?
Enterprise Rent-A-Car in Auburn offers a wide range of vehicles including rental cars, vans, and luxury cars.
What are the operating hours for Enterprise Rent-A-Car in Auburn?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 2:00 PM.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Auburn?
You can reserve your rental car online at their reservation page: https://www.enterprise.com/en/car-rental-locations/us/wa/auburn-4524.html
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there a special discount for active military members at Enterprise Rent-A-Car Auburn?
Yes, this location offers discounts for active military personnel.
What languages are supported by the staff at Enterprise Rent-A-Car Auburn?
The staff at this location speaks English.
Are there any nearby car dealers or automotive services close to Enterprise Rent-A-Car in Auburn?
Yes, nearby automotive-related places include Auto Haven, EPM, Lucash Motors, and Roberts Motors Inc, which customers might visit for car purchases or maintenance.
Is there a convenient shipping or courier service near Enterprise Rent-A-Car Auburn?
Yes, the UPS Access Point location nearby provides courier, delivery, and shipping services, which could be helpful if you need to send packages while renting a car.
Are there places nearby where I can get automotive repairs or body work near Enterprise Rent-A-Car Auburn?
Nearby options for automotive repairs include Caliber Collision, Precision Collision Auto Body, Safelite AutoGlass, and Abra Auto Body Repair of America.
Can I find convenience stores or gas stations near Enterprise Rent-A-Car in Auburn?
Yes, there is a 7-Eleven nearby which serves as a convenience store, gas station, and liquor store, useful for quick stops during your rental.