AutoZone Auto Parts

Reviews

• JV

  Jessica Vlasic

  Feb 23, 2026
  5.0
  My car broke down just outside of their parking lot. Jonathan and Sean were immediately helpful in testing the battery and helping troubleshoot (culprit was the alternator). Really appreciated that they took such great care of someone stranded and in need of help. Can’t recommend this place enough. Thank you to the folks at AutoZone Arlington!
• AB

  April Bussard

  Jan 9, 2026
  5.0
  Dan helped me and gave me all the info I need!!
• QB

  Queen Bee

  Jan 1, 2026
  2.0
  Dec. 31st, 2025 @ 3pm. Long line, one counter person to help customers. Took 20 mins to be helped. The counter guy tries to tell me which spark plugs I need, Brand wise, like I'm a rookie cause I'm female. I've done my research. I know what I want and why. Then asked him if they were pre-gapped. He said yes. I asked where the plug gapper guage was cause I needed a new one to check them and be sure before installing. He rolled his eyes and took a deep breath. Then he tells me I shouldn't need to check and that it's risky cause I could mess up the gap. Lol. Again, WHY? Cause I'm a woman? I just laughed. Ive been my own mechanic for over 20 yrs. Well better to check since it will be MY problem if it's not correct. Sooo I get home and carefully check each plug.... pack of 4 was good, 2nd pack of 4 all gapped wrong. Correct gap, 0.040 4 pack was almost at 0.050. Anybody have an idea what kinda problem I would have if I would have taken his word for it? I understand it wouldn't have been his fault, But DO NOT give bad advice or just be like Orielys and Don't give any advice. I don't need no rookie trying to sell me anythang or talk me out of checking the parts first. Lol.
• DH

  Don Huffman

  Dec 26, 2025
  2.0
  Poor knowledge of basic parts/service. I requested the staff member set aside the proper hose clamp to go with the radiator I ordered so that my 65 year old mother could pick it up for me to repair her car. I was told “I’m not able to do that, I’m not good with radiators.” Anyone with a 9th grade shop class education can deduce that nearly any hose clamp would work. This process is considerably more elementary when one is literally holding the radiator in question. It’s sad that Autozone hasn’t instilled the necessity of a helpful , can-do attitude into their staff. It would be better if their store was staffed by a self-checkout machine. Napa is a good alternative and not far away.
• FC

  Francisco Castañeda

  Dec 21, 2025
  1.0
  Atención a cliente inrrespetuoso👎🏽

Frequently Asked Questions About AutoZone Auto Parts