Customers generally praised the staff for being friendly, helpful, and efficient, with many noting quick service times.
Pricing Concerns
Several reviews highlighted dissatisfaction with pricing, describing it as expensive and noting hidden fees that were not communicated upfront.
Upselling Issues
Some customers reported feeling pressured by upselling tactics, with complaints about being offered unnecessary services or items.
Customer Experience
Mixed feedback on customer experience, with some praising the informative and friendly service, while others expressed frustration over perceived incompetence and lack of communication.
Cleanliness and Professionalism
While many reviews mentioned a clean environment and professional staff, there were instances of complaints regarding unprofessional behavior and cleanliness issues.
TT
Tyler
3 days ago
1.0
If you don't mind waiting 2 hours to get a routine oil change, then this is the place to go to.
ZP
Zach Pearson
Nov 15, 2025
5.0
Great service friendly staff. This is the place I take all my vehicles
CL
Chris Levin
Nov 14, 2025
1.0
Overpriced oil change pushy mechanic trying to get me to pay 139.99 for extra services. The lady at the front desk smelled of alcohol will not go back there.
KL
Kelly Long
Nov 13, 2025
5.0
Knowledgeable employees, friendly and helpful to this non-mechanic. It's why I keep going back for oil changes and more.
JS
Jennifer Stoeckl
Nov 12, 2025
5.0
The best garage in the Spokane area! They have saved my vehicle more than once. And if they can't do something, they recommend a great mechanic who is able to take care of the rest. GREAT friendly atmosphere.