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Grease Monkey

4.3
(567 reviews)

Business Details

13023 West 14th Ave, Airway Heights, WA
99001, United States
(509) 808-2639

About

Oil Change Service StationAuto Repair Shop
Grease Monkey's Certified Pit Crew provides Oil Changes and More for all of your vehicle's maintenance needs. Get In. Get Out. Get Going.

Location

Grease Monkey
13023 West 14th Ave, Airway Heights, WA
99001, United States

Hours

Reviews

4.3
567 reviews
5 stars
419
4 stars
52
3 stars
24
2 stars
13
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers appreciated the friendly and professional service, with many noting quick and efficient oil changes.

Communication

There were mixed reviews regarding communication, with some customers feeling informed while others reported upselling and lack of clarity on services.

Pricing Concerns

Several reviews highlighted dissatisfaction with pricing, describing it as high and inconsistent, with some feeling misled about costs.

Professionalism

Feedback indicated issues with professionalism, including unprofessional behavior from staff and concerns about the quality of work.
  • AK
    Abagail Shapiro Kinghorn
    Feb 18, 2026
    5.0
    They did a great job, fast efficient, and left my vehicle extra clean! A vacuum and interior wipe down was very nice complimentary service! I received an oil change.
  • A
    Каріна Онишко
    Feb 13, 2026
    1.0
    I came in for a simple oil change. Before the service, my car was running normally. After leaving the shop, within minutes, the oil warning lights came on and the car started stalling. It would reach about 2000 RPM and then choke and shut off. We were left stranded in the middle of the road. First, they told us the battery was dead — which made no sense because the car was starting. Then they said it was the alternator and left without resolving the issue. They also began performing diagnostics and handling filters that we did not ask them to touch. We only requested a basic oil change. We later discovered debris in the MAF sensor area after they had removed and handled the air filter. After cleaning it ourselves, the car started running normally again. Instead of taking responsibility or properly diagnosing the issue, they gave conflicting explanations and left us in a dangerous situation. This completely ruined our day and caused unnecessary stress. If you value your time, your nerves, and your vehicle, I would strongly recommend avoiding this location. The staff were unprofessional and showed no accountability for their actions.
  • CD
    Chadwick Davis
    Feb 8, 2026
    5.0
    Good price and did not try to sell you on this and that. They were quick and freindly
  • RE
    Rose English
    Feb 6, 2026
    5.0
    I came in for an oil change today and was met with professional, friendly service. After the oil change, I was informed about a few items that may need attention in the future. I found this very helpful, as it allows me to plan ahead and understand what may be needed soon.
  • CV
    Christine Vredevelt
    Jan 31, 2026
    5.0
    They are awesome as soon as you pull up somebody runs right out greet. You ask what you need. They’re just very polite people and they know what they’re doing. I am never gonna go anywhere else except for right here in Ericka was awesome. The assistant manager, Ericka. But all these men and women are awesome people and very trustworthy

Brand Certified Facts from Grease Monkey

Grease Monkey partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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