Business Details
https://www.nationalcar.com/en/car-rental-locations/us/vt/burlington-international-airport-24bn.html
About
Car Rental Agency
Skip the counter when you rent a car with National in South Burlington. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in South Burlington today!
Location
Hours
Reviews
4.4
169 reviews
5 stars
131
4 stars
14
3 stars
4
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly at the Burlington location, while some reported unprofessional behavior from certain employees.
Rental Process
The rental process was generally described as quick and efficient, though some customers experienced issues with long wait times and confusion during pickup and drop-off.
Vehicle Condition
While many customers received clean and well-maintained vehicles, there were complaints about dirty cars being provided and issues with vehicle availability.
Pricing Issues
Several customers expressed frustration with unexpected charges and pricing discrepancies, leading to dissatisfaction with the overall value.
Emerald Aisle Experience
The lack of the Emerald Aisle service at the Burlington location was noted as a downside, impacting the convenience of vehicle selection for some customers.
- AJAndrew JonesOct 15, 20255.0This just a quick shout out to the team at BVT. Our flight was delayed (1 AM ish) so I gave a quick call to the local office. The gentleman I spoke with said not to worry we'll have someone there for you. Upon arrival Almas P. was there with a smile and got us a great car. Thanks guys!
- RERobert F ElseOct 13, 20255.0Good price, no BS, no upsell. No BS. Fast checkout, quick return, no problems, just the way it should be. Good phone support. Will definitely check out National next time I rent a car.
- RSRonnie SteeleOct 6, 20255.0Very helpful, quick service and got the rental before my bag made it baggage claim!
- MMMarkOct 4, 20255.0Excellent customer service and ease of getting vehicle in and out of parking deck.
- MSMax SawaSep 27, 20251.0No emerald aisle to grab a car and go. No staff at counter, you have to wait in enterprise, takes about 30-45 minutes.
Frequently Asked Questions About National Car Rental
What is the address of National Car Rental in South Burlington?
National Car Rental is located at 1200 Airport Dr, South Burlington, VT 05403, USA.
What are the operating hours of National Car Rental in South Burlington?
National Car Rental is open daily from 8:00 AM to 12:00 AM (midnight), with an additional open interval from 12:00 AM to 1:00 AM.
What types of car rentals does National Car Rental offer in South Burlington?
They offer various car rentals including luxury, economy, and general car rental services.
Can I manage my car rental with National Car Rental using a mobile app?
Yes, you can skip the counter by choosing any car in the aisle and managing your rental via the National app with Emerald Club.
What payment options are accepted at National Car Rental South Burlington?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does National Car Rental South Burlington offer any special discounts?
Yes, there are special offers available, and discounts for active military personnel are provided as well.
Is National Car Rental South Burlington owned by women?
Yes, according to their attributes, the location is women-owned.
Where can I find other car rental services near National Car Rental in South Burlington?
Nearby options include Enterprise Rent-A-Car, Budget Car Rental, Alamo Rent A Car, Hertz, and Avis Car Rental.
What nearby transportation hubs can help me access National Car Rental in South Burlington?
The nearby Greyhound Bus Station and Burlington Vermont International Airport (BTV) provide convenient transit options for reaching National Car Rental.
Are there any nearby dining options to visit before or after picking up a rental car at National Car Rental?
Yes, The Skinny Pancake and The Skinny Pancake BTV Airport offer breakfast and brunch nearby, ideal for a meal before or after your rental experience.