Business Details
https://www.nationalcar.com/en/car-rental-locations/us/vt/burlington-international-airport-24bn.html
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in South Burlington. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in South Burlington today!
Location
Hours
Reviews
4.4
174 reviews
5 stars
135
4 stars
15
3 stars
4
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting excellent service during peak times.
Vehicle Condition
While many customers received clean and well-maintained vehicles, there were complaints about dirty cars being provided, indicating inconsistency in vehicle preparation.
Reservation Issues
Several customers reported problems with reservations not being honored or confusion regarding vehicle availability, leading to frustration and negative experiences.
Efficiency
Many reviews noted quick check-in and check-out processes, although some customers experienced long wait times during busy periods.
Emerald Aisle Experience
The lack of the Emerald Aisle service at the Burlington location was mentioned, with some customers expressing disappointment over not being able to choose their vehicles.
- DCDawn Campbell2 days ago5.0Great Service
- BTBobby TurnerJan 4, 20265.0An amazing staff and very attentive even though it was very busy.
- JMJeremy & Patti MartinJan 3, 20265.0Great experience this holiday trip! We experienced flight delays on Christmas Day yet were still met with excellent, quick service at the counter to get us on our way in the exact vehicle type we had reserved! Seems like a simple ask but not often executed, National took care of us the way most anyone would expect without any negative surprises! Thank you National!
- RRRay RussellJan 1, 20264.0people were great!
- TGTheresa GardnerDec 2, 20255.0Customer service was excellent! Easy, efficient and will use them every time!!
Frequently Asked Questions About National Car Rental
What is the address of National Car Rental in South Burlington?
National Car Rental is located at 1200 Airport Dr, South Burlington, VT 05403, USA.
What are the operating hours of National Car Rental in South Burlington?
National Car Rental is open daily from 8:00 AM to 12:00 AM (midnight), with an additional open interval from 12:00 AM to 1:00 AM.
What types of car rentals does National Car Rental offer in South Burlington?
They offer various car rentals including luxury, economy, and general car rental services.
Can I manage my car rental with National Car Rental using a mobile app?
Yes, you can skip the counter by choosing any car in the aisle and managing your rental via the National app with Emerald Club.
What payment options are accepted at National Car Rental South Burlington?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does National Car Rental South Burlington offer any special discounts?
Yes, there are special offers available, and discounts for active military personnel are provided as well.
Is National Car Rental South Burlington owned by women?
Yes, according to their attributes, the location is women-owned.
Where can I find other car rental services near National Car Rental in South Burlington?
Nearby options include Enterprise Rent-A-Car, Budget Car Rental, Alamo Rent A Car, Hertz, and Avis Car Rental.
What nearby transportation hubs can help me access National Car Rental in South Burlington?
The nearby Greyhound Bus Station and Burlington Vermont International Airport (BTV) provide convenient transit options for reaching National Car Rental.
Are there any nearby dining options to visit before or after picking up a rental car at National Car Rental?
Yes, The Skinny Pancake and The Skinny Pancake BTV Airport offer breakfast and brunch nearby, ideal for a meal before or after your rental experience.