Renting a car at Burlington International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Burlington International Airport today.
Many customers praised the fast, friendly, and efficient service at the counter, highlighting specific staff members for their helpfulness.
Reservation Issues
Several reviews noted significant problems with reservations, including cancellations without notice and unavailability of reserved vehicles.
Vehicle Condition
While some customers received clean and well-maintained vehicles, others reported receiving dirty cars or vehicles with pre-existing damage.
Customer Support
There were numerous complaints about poor customer support, particularly regarding communication and resolution of issues after rentals.
Long Wait Times
Customers frequently mentioned long wait times at the counter, especially during peak hours, despite the staff being friendly and efficient.
RH
Ramzan Hudda
Jan 3, 2026
5.0
Amazing and fast service at the Alamo/Enterprise counter at BTV Airport! Morgan, who was helping me was super nice and nothing but smiles! I never had such an easy time at Rent-A-Car counter. It was fast! We were in and out of there in less than 10 minutes.
DG
Domonique Gibson
Dec 21, 2025
5.0
Stephen assisted me with my rental pickup. He was polite and professional. He also provided recommendations of places to try in the area. Drop off was smooth. The line was long but the express check out drop off was perfect. I want to visit Burlington in spring/summer and will use Enterprise again.
SV
S Vance
Nov 17, 2025
5.0
First off, let me say that I had originally reserved a car with another rental car agency. When I got to the airport to rent my car, there was a guy behind the desk who was slower than a snail in getting people their cars! I had about a dozen people in front of me in the line, and for a while, I waited patiently, hoping that there'd be another agent to assist this other agent. After a while, I looked at the other rental car counters, and all the other rental companies had no one in line. So, I took a chance and went to the Enterprise counter, and I was not only able to get my car rental in 5-10 minutes, but I think that this was about the most seamless rental experience I've had in quite a while! I was SO glad that I didn't have to wait in that other line, and as I was walking to get my rental car, the line was still as long as when I'd left it!
TH
Tom Hall
Oct 26, 2025
4.0
Service at the counter was painless, the car wasn't good, but you definitely have a choice.
PB
Papa Buck
Oct 25, 2025
5.0
One of the most seamless rental experiences I’ve ever had! The Enterprise team at the Burlington, Vermont airport was incredibly customer-oriented — quick, friendly, and efficient from pickup to return. Easiest in-and-out I’ve ever experienced at any airport rental. The SUV was clean, fueled, and smelled good. Bravo to the entire team — you’ve set the bar high!