Advance Auto Parts

4.0
307 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 861 Williston Rd in South Burlington offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
861 Williston Rd, South Burlington, VT
05403, United States

Hours

Reviews

4.0
307 reviews
5 stars
164
4 stars
63
3 stars
36
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with car issues.

Inconsistent Availability

Several reviews mentioned issues with the store's hours, including being closed during posted hours and unresponsive phone lines.

Product Knowledge

Customers frequently noted the staff's expertise and ability to provide accurate advice on parts and repairs.

Mixed Experiences

While many had positive interactions, some customers reported poor service or unhelpful staff during their visits.

Stock Issues

There were complaints about items being out of stock or incorrect orders being processed, leading to customer frustration.
  • HT
    Hope Tyska
    Nov 6, 2025
    5.0
    Ben was so helpful in getting me set up for an oil change!
  • KH
    Kaitlin Hayes
    Sep 19, 2025
    5.0
    I am sharing my gratitude for Carsen and Mike. These guys are so incredibly helpful and friendly. They went way, way above and beyond to help me the other day, I would have been stuck and had an expensive repair without their expertise and assistance. I do everything I can to get all my products and visits for auto products at this shop. Can’t recommend them enough - thanks guys!
  • JS
    Jay Strauss
    Aug 19, 2025
    1.0
    Maybe out of business. No one answers the phone after calling three times.
  • PC
    P C
    Jul 19, 2025
    5.0
    Incredible customer service from Rob and Wil! These two guys were running the store when I dropped off a loaner tool and came to pick up some wipers. Unbelievably friendly, just as knowledgeable, and without a doubt the best Advanced Auto Parts customer service I’ve ever experienced. It matters when you have guys like Rob and Wil who know every inch of their craft, even if it’s just to ask about Trico blades.
  • KA
    Kendall Artz
    Jun 30, 2025
    5.0
    Michael was super helpful and nice!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*