Alamo Rent A Car

Reviews

• ZA

  Zack Ashe

  Apr 15, 2026
  5.0
  Everything was seamless and easy for a first time car renter. The only hiccup was my chosen vehicle wasn't available but I ended up with something better.
• RC

  Randy Carr

  Apr 14, 2026
  5.0
  Good price. Easy pick up and drop off. Almost a brand new car. ....car does need new wipers though.
• DF

  Derek Fisher

  Mar 28, 2026
  5.0
  Good pricing. Burlington VT counter at bag claim and short walk to car. Open late for my 1140 pm arrival. Pre-checkout. Able to cancel until pick-up. The car I chose was not available and they made sure I was happy with what I got. Some attempts to upsell at the counter but better than typical. Simple. Efficient.
• PG

  Patrick Grenier

  Mar 26, 2026
  1.0
  I’d give zero stars if possible. Everything was all paid for and ready for pick up but this little curly headed kid with a bruised ego gave my wife a hard time saying thy couldn’t run the deposit on a debit card. Though, you can absolutely run it as credit. I proceeded to go in and he gave me the same hard time. Saying he’s “worked there for a year and he knows what he’s doing”… I’m proud of you buddy that you are able to maintain a basic job for a year, however I just rented a vehicle two weeks prior using the same method. He refused to get me a manager and told me to “kick rocks and get out of here, the great thing about customer service is he can refuse service for any reason”. Hmm, weird way to treat a customer who has already paid. Anyway, quickly called and got a refund and ended up with a way more pleasant experience at Avis. I think this little fellas parents failed him, and that’s unfortunate but likely shouldn’t be working in customer service fields. Would likely be better off at a Walmart stocking shelves. Anyways, Alamo, I know it’s difficult to find employees. But let’s do better with hiring someone of some sort of quality.
• PM

  Patrick Mitchell

  Mar 16, 2026
  5.0
  The Customer Service Representative was very helpful and handled every customer in line with professionalism and a great attitude. She handled my rental and return making both easy and stress free. Top notch customer service for sure!

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