Tire Warehouse

4.3
227 reviews

About

Tire Shop
Visit Tire Warehouse for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Tire Warehouse
406 VT. 12 S., Randolph, VT
05060, United States

Hours

Reviews

4.3
227 reviews
5 stars
175
4 stars
11
3 stars
3
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the manager, Karl, for his exceptional service.

Appointment Issues

Several reviews mentioned problems with appointment scheduling, including long wait times and issues with online bookings.

Quality of Work

While some customers reported satisfactory service, others expressed concerns about the quality of work, including loose lug nuts and unnecessary upselling.

Communication

Customers frequently noted a lack of communication regarding delays and service updates, leading to frustration during their visits.

Overall Experience

Despite some negative experiences, many customers reported positive interactions and expressed a willingness to return for future services.
  • JP
    John p
    Jan 1, 2026
    5.0
    Thoughtful, responsive, courteous! They did an excellent job!
  • HV
    Hawk Vermont
    Dec 26, 2025
    5.0
    This location offers the hard to find items and their customer service is beyond. Never have I found a Tire Warehouse this awesome
  • AC
    April Carr
    Dec 15, 2025
    1.0
    I was originally scheduled for early morning on Thursday last week. They pushed my appointment to later in the day to make sure my tires came in. I got there, and my tires "didn't get put on the truck" that morning, so they rescheduled me to noon on Saturday. Mind you, no phone call to tell me my tires didn't come in, and I took off work and drove 30 minutes each way to get there. Okay, fine, these things happen, but a phone call to reschedule would have been nice. I showed up Saturday at 11:45 for my 12PM appointment, confirmed my tires were there, and then proceeded to sit for nearly 4 hours. No communication, no "Sorry, we're backed up," no "Do you want to reschedule or try to find someone to pick you up and come back later," nothing. I had an appointment. Other people around me also waited for hours. I don't know if they took a bunch of walk ins and got backed up before I got there, but walk ins and people who dropped their cars off to be picked up later should not take priority over people who made appointments, over people who you know are there waiting, and especially when they already got their day screwed up at their previous appointment. Didn't offer me a discount, just said , "sorry that took forever." People have told me not to go to tire warehouse, but I took the chance. NEVER AGAIN. You got $850 of my money. Congratulations. I will be leaving public reviews, and I will be telling everyone I know how unbelievably horrible and unprofessional your customer service is.
  • AB
    Aric Boettcher
    Dec 11, 2025
    2.0
    Service was fast but a touch expensive. All of my car's TPMS sensors are no longer working since my appointment.
  • JP
    Justin Perilli
    Dec 9, 2025
    1.0
    Came in for 10:30am appointment after calling the previous day to confirm the shop could get the work done. Ended up no leaving until 2:30. There was no food on site or near by so I got stupidly hungry. No one told me that there was a delay, and they seemed annoyed when I asked for any information. Had no way to get home without new tires so I was sick to my stomach with worry it would not get down when I heard them calling people to cancel their appointments. Again would have felt better if I got any info at all.

Frequently Asked Questions About Tire Warehouse

Where is Tire Warehouse located?

Tire Warehouse is located at 406 VT. 12 S., Randolph, VT 05060, USA.

What are the operating hours of Tire Warehouse?

Tire Warehouse is open Monday through Friday from 7:30 AM to 7:00 PM, and on Saturdays from 7:30 AM to 6:00 PM. It is closed on Sundays.