Many customers praised the friendly and professional service provided by the staff, particularly the tow truck drivers.
Efficiency
Customers frequently noted the quick response times and efficient service, especially in emergency situations.
Mixed Experiences
While many reviews were positive, there were notable complaints about overcharging and poor communication regarding repairs.
Trust Issues
Several customers expressed concerns about trustworthiness, citing experiences of feeling scammed or receiving inadequate service.
Overall Satisfaction
Despite some negative feedback, many customers expressed high satisfaction with the overall service and would recommend Handy's.
AL
Andrew LeStourgeon
1 day ago
5.0
Always reliable. Conveniently located downtown just as I needed when I was in need. Thank you Charlie and Team.
SA
Spencer Andrews
1 day ago
5.0
I was in an accident in Burlington. Ruby and Wilmer ay Handy’s Service Center were professional and immediate in assisting me! Thank you Handy’s !
PS
Phil Samson
Dec 30, 2025
5.0
Handy’s provided a very quick AAA response to mounting my spare tire after a pothole destroyed one of my tires on a Monday night & they got a new, matching replacement, pair installed within 2.5 hours on Tuesday morning (even fixing my bent rim). And to top it off, their roadside assistance guy, Jonathan, was fantastic, fast, courteous, & very friendly. Handy ‘s business tag line is “We strive for ‘Totally satisfied,’” & they definitely met that level of performance & deserve my gratitude & thanks!
CC
Caleb Castine
Dec 30, 2025
5.0
Today my young son and I were in Vermont for a medical appointment. On our way to the appointment, my vehicle began to overheat. I had to pull over for about 20 minutes to let it cool down. We made it to the appointment a little late, but we made it.
On our way home, the vehicle overheated again. I had to pull over on Rt. 2 on our way back to the ferry. The coolant temp gauge was pegged on the red line and the temp was 260° according to my scan tool. We sat on the side of the road for about 15 minutes when a Handy's tow truck showed up out of nowhere. The driver asked if he could take a look at my vehicle to try to help. I was blown away by the generosity.
He said it's 16° out and it's windy. I can't leave someone on the side of the road without at least stopping to help.
He looked under the hood and did some manipulation of the hoses for the cooling system.
The driver took off after a while and when my car cooled down, I again headed to the ferry. We made it all the way to the ferry and then to the garage in NY without the temperature needle getting above the 3/4 mark.
I can't remember the driver's name but he said he was the supervisor and had been doing the job for 35 years. I can't thank him enough for stopping to check on my son and I and for helping get us home safely. Thank you very much!
Edit: The tow driver said that even though I had just had a new thermostat installed, it's possible it was a bad unit. Well that's exactly what the garage came back with. Mechanic removed the new thermostat and lo and behold it was stuck closed. Couldn't get it to open. Installed new thermostat and everything is running cool so far. Thanks again to the kind, knowledgeable driver who stopped. I owe you one!
BJ
Barbara Jorrisch
Dec 21, 2025
5.0
Handy's Service today was awesome. Car didn't start up. Sunday morning! Serviceman showed up in 35 minutes. Professional and curteous. Determined battery was ok. Called for a tow. Thomas showed up in 40 minutes. Thomas made me feel that Handys would take great care of my car and placed me first on Monday morning. Highly recommend Handys !!
Frequently Asked Questions About Handy's Service Center
What are the main services offered by Handy's Service Center?
Handy's Service Center offers auto repair, oil changes, state inspections, electrical services, tires, brakes, mufflers, front end service, fleet service, equipment/container moving, towing and road assistance.
What are the operating hours of Handy's Service Center?
Handy's Service Center is open 24 hours every day of the week, Monday through Sunday.
Where is Handy's Service Center located?
Handy's Service Center is located at 75 South Winooski Avenue, Burlington, VT 05401, USA.
How can I contact Handy's Service Center?
You can contact Handy's Service Center by phone at +1 802-862-0656 or by email at charliehandy@aol.com. You can also visit their contact page at https://www.handysservicecenter.com/contact/.
Does Handy's Service Center accept credit and debit card payments?
Yes, Handy's Service Center accepts both credit and debit card payments.
Since when has Handy's Service Center been in business?
Handy's Service Center has been serving the community since 1969.
What categories does Handy's Service Center fall under?
Handy's Service Center is categorized as an Auto Repair Shop, Oil Change Service Station, Brake Shop, Transmission Shop, and Towing Service Station.
What nearby gas stations can customers use when visiting Handy's Service Center?
Customers can conveniently use nearby gas stations such as Shell and Mobil, located close to Handy's Service Center on South Winooski Avenue.
Is there convenient parking near Handy's Service Center?
Yes, customers can park at the nearby Marketplace Parking Garage, which provides public parking and is located close to Handy's Service Center.
What dining options are near Handy's Service Center for customers?
Customers can enjoy several nearby restaurants such as El Cortijo Taqueria, Cortijo Taqueria - Burlington, Bourbon Street LLC, Penny Cluse Café, Revolution Kitchen, and Lucky Next Door cafe before or after their visit.