Many customers praised the friendly and professional demeanor of the staff, particularly the tow truck drivers.
Timeliness
Several reviews highlighted the quick response times for towing and repairs, with many customers appreciating the prompt service.
Trust Issues
There were multiple complaints regarding perceived dishonesty and overcharging for services, leading to a lack of trust among some customers.
Mixed Repair Experiences
While some customers were satisfied with the repairs and service, others reported issues with the quality of work and unnecessary upselling.
Communication
Customers expressed frustration with inconsistent communication, particularly regarding service updates and billing.
MF
Michele Fry
Nov 15, 2025
5.0
Jesse was awesome! Our car broke down and Handy’s came to the rescue. Jesse was professional, thorough and efficient. We will definitely call Handy’s again! Thank you.
AF
Andrew Floreani
Nov 11, 2025
5.0
Car was dead, tried to jump it and didn't work. Called them to tow my car into the dealership. Jon showed up and said he could take a look at it real quick before they towed it. He had it running in a few minutes and saved me a lot of time, money, and stress! Thank you!
RR
rfitzsimmonsLIG
Nov 7, 2025
5.0
Tom did an incredible job getting my car out of a very tight street parking situation and delivered to the mechanic with a picture, left a note for the mechanic on the door, and overall had exceptional service. Tom’s the goat!
EM
Emily Metcalfe
Oct 24, 2025
5.0
Highly recommend Handy’s!
Charlie and his staff are wonderful.
My first experience with Handy’s was with a flat tire and Charlie was able to replace it that day, after AAA had towed my vehicle to the shop. Since then I’ve been going to Charlie for any vehicle need and he is accommodating and fair. We are lucky to have a shop like Handy’s in Burlington.
CW
Cynthia Waltz
Oct 17, 2025
5.0
I've had to use Handy's tow several time. Usually for dead battery and once for a flat tire. Today I couldn't start my 2013 Nissan Altima after work. I was fearing the worst. My roadside assistance sent Handy's over. They quoted me 30 minutes, but Tom was over in about 15. He asked me what was wrong and thought it might be my battery and he was right. Also my exhaust! I am very relieved. Tom was so nice, he explained everything and once again, Handy's to the rescue! Thanks Tom!
Frequently Asked Questions About Handy's Service Center
What are the main services offered by Handy's Service Center?
Handy's Service Center offers auto repair, oil changes, state inspections, electrical services, tires, brakes, mufflers, front end service, fleet service, equipment/container moving, towing and road assistance.
What are the operating hours of Handy's Service Center?
Handy's Service Center is open 24 hours every day of the week, Monday through Sunday.
Where is Handy's Service Center located?
Handy's Service Center is located at 75 South Winooski Avenue, Burlington, VT 05401, USA.
How can I contact Handy's Service Center?
You can contact Handy's Service Center by phone at +1 802-862-0656 or by email at charliehandy@aol.com. You can also visit their contact page at https://www.handysservicecenter.com/contact/.
Does Handy's Service Center accept credit and debit card payments?
Yes, Handy's Service Center accepts both credit and debit card payments.
Since when has Handy's Service Center been in business?
Handy's Service Center has been serving the community since 1969.
What categories does Handy's Service Center fall under?
Handy's Service Center is categorized as an Auto Repair Shop, Oil Change Service Station, Brake Shop, Transmission Shop, and Towing Service Station.
What nearby gas stations can customers use when visiting Handy's Service Center?
Customers can conveniently use nearby gas stations such as Shell and Mobil, located close to Handy's Service Center on South Winooski Avenue.
Is there convenient parking near Handy's Service Center?
Yes, customers can park at the nearby Marketplace Parking Garage, which provides public parking and is located close to Handy's Service Center.
What dining options are near Handy's Service Center for customers?
Customers can enjoy several nearby restaurants such as El Cortijo Taqueria, Cortijo Taqueria - Burlington, Bourbon Street LLC, Penny Cluse Café, Revolution Kitchen, and Lucky Next Door cafe before or after their visit.