Enterprise Rent-A-Car

Reviews

• LF

  Laurie Flaherty

  5 days ago
  5.0
  Outstanding customer service from Nate and Brady. Thank you! Highly recommend this rental car location!
• JW

  Jesse Wright

  Feb 17, 2026
  1.0
  Attendants literally just let the phone ring. I dont blame them. There are only 2 of them running around town delivering cars. I called and called no answer, no leaving a message option. Also I need a vehicle with winter tires and AWD. This is Vermont! Hello!?!? Tires have very minimal tread on them. Come on Enterprise!!
• TD

  Trisha Deyo

  Feb 2, 2026
  1.0
  I made a reservation at least a week if not more in advance for a vehicle comparable to what I currently am driving, a mini van. I have 4 children and NEED a 3rd row vehicle. I called the morning of my arranged time to pick up the vehicle and was assured by Nate that I would have a 3rd row vehicle. They showed up in a Hyundai Elantra. This obviously will not work so I got moved to a Mitsubishi Sport. Was told that in 3 days I would be in a bigger vehicle, equipped to transport my children. It has now been 6 days and I am still stuck in a vehicle that cannot adequately or safely transport us. I have made phone calls, emails and even went in person. All to be told they have nothing for me. My daily driver is in the body shop and unsure when I will be getting this vehicle back. So now I am stuck in a small SUV, with no third row and unable to fit a car seat and a booster seat in the back seats along with another child back there. 0/10. Will never use enterprise again if I can help it.
• AC

  annie crowley

  Jan 27, 2026
  1.0
  Whats wrong with these people? 0 stars all the way! It’s end of January 2026. In vt it snows! Who rents cars with tires like this to a young driver after a major snow storm? Enterprise does! Shame on you! When I called to complain I was told Those are the standard car tire. Their standard! Nobody in their right mind drives northern vt roads on tires like this. Do better! Or a least use your head and stop padding your wallet. Go south with your business if you dont want to rent winter ready cars in Vermont!
• KL

  Kathleen Laramore

  Jan 24, 2026
  5.0
  The folks at the Berlin Vermont office made sure I had an AWD vehicle as I'm a home health nurse and have to be able to get to patients in all kinds of winter weather conditions and locations. The heated seats and the headlight visibility on the Ford Edge would make me consider buying a Ford next go around. Thanks for making renting a car so easy. You guys are the best! Literally the easiest process every time I work with Enterprise in Berlin VT. Thank you!! Kathleen Laramore

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