Valvoline Instant Oil Change

4.6
538 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Yorktown.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
2714 George Washington Memorial Highway, Yorktown, VA
23693, United States

Hours

Reviews

4.6
538 reviews
5 stars
464
4 stars
27
3 stars
6
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to explain services.

Speed of Service

Numerous reviews noted the quick turnaround time for oil changes and other services, with many customers appreciating the efficiency.

Disorganization Issues

Some customers reported experiences of disorganization, including confusion over service orders and lane management, leading to frustration.

Quality of Work

There were mixed reviews regarding the quality of service, with some customers experiencing issues post-service, such as oil leaks and improper installations.

Pricing

While some found the prices reasonable, others felt they were higher compared to competitors, leading to varied perceptions of value.
  • JV
    Jamie Villarreal
    2 days ago
    5.0
    All the employees were very friendly! It took less than 10 mins to get my oil changed. Very knowledgeable staff, great location to get your oil changed! Customer for life
  • KH
    Keerah H
    Nov 16, 2025
    5.0
    My Service Team, Tyshawn and Eli, were very friendly and welcoming! They did their jobs with precision and speed, and made me feel very comfortable despite it being my first time getting my oil changed. 10/10 would recommend.
  • TV
    tony vinson
    Nov 2, 2025
    5.0
    This location has techs that are more attentive than some other locations. They did a very thorough job, and communicated all pertinent information. My transaction was handled by Ty. He was awesome. Thanks team, for doing such a great job. See you next time. Tony
  • MB
    Megan Brown
    Oct 25, 2025
    2.0
    I arrived and pulled up to the lane with the smallest line. I was then yelled at to move to the other lane. Then they told me to straighten out which wouldn’t have happened if cones or a sign would’ve been put at the lane they didn’t want customers to go to. They constantly made vehicles move around to different lanes. Take 5 has never made me do this. So I was pretty frustrated. This was my first time trying Valvoline because my boss uses it for the work car I drive. They were disorganized and couldn’t remember which vehicles arrived first. Then they asked me 3-4 times if I wanted my air pressure check which I said no the first time. Once inside the bay it was more organized but when she mentioned the survey for the coupon, I said oh wait , I had a coupon I forgot to show you, hoping she would reimburse me or redo the transaction, instead she said, oh I’m sorry. I worked in a restaurant and I know you can cancel it and rering it so the customer gets to use their coupon. I wondering if I hadn’t been so frustrated with the disorganization, I probably would’ve remembered to use my coupon. Overall my oil change took 50 minutes and that’s extremely long compared to Take 5.
  • WS
    William Scarborough
    Oct 17, 2025
    1.0
    Came here for an oil change was talked into getting my transmission fluids replaced They rushed through both didn’t fully drain my oil. My dipstick was still dirty. They didn’t put the cap Back on for my transmission fluid I figured that out the next day because of the smell they said it wasn’t a big deal… it’s been abt two weeks now and my car still reeks of the transmission fluid

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change in Yorktown offer?

Valvoline Instant Oil Change in Yorktown offers quick and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions.

What are the operating hours of Valvoline Instant Oil Change in Yorktown?

The Yorktown location is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on certain holidays like November 27, 2025, and December 25, 2025.