Enterprise Rent-A-Car

4.1
226 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Wytheville, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Wytheville location today.

Location

Enterprise Rent-A-Car
1100 E Main St, Wytheville, VA
24382, United States

Hours

Reviews

4.1
226 reviews
5 stars
161
4 stars
9
3 stars
10
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, although some reported rude or unhelpful interactions.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.

Vehicle Quality

Feedback varied on vehicle quality, with some customers receiving well-maintained cars while others reported mechanical issues.

Pricing Transparency

Several customers expressed frustration over unexpected charges and discrepancies between online quotes and in-store prices.

Overall Experience

While some customers had positive experiences and would recommend the location, others reported significant dissatisfaction and vowed not to return.
  • JT
    John Thacker
    Nov 8, 2025
    5.0
    The entire process was seamless and easy. I brought the car back a little over an hour late due to being stuck in an accident in the interstate. I had called in advance to let the office know and when I got back they waved the late fee.
  • SG
    Sara Grubb
    Oct 30, 2025
    1.0
    Great
  • CS
    carl shockley
    Sep 26, 2025
    5.0
    People couldnt have been better and the car was excellent.
  • AM
    Amy Moulton
    Aug 26, 2025
    1.0
    I hate to rate this location low, because I know it is not default of the local employees, but the way Enterprise is running this location is abysmal. I rent one class a vehicle and I’m given a lower class time and time again. I understand that Christiansburg makes these decisions and the local enterprises get what they get. I am downgraded and in the same breath told I will not be charged for a different rental class (why would I be charged for a downgrade?). The vehicles are subpar, mechanical issues that should’ve been noted as the vehicle made its way from Christiansburg to the local center, and yet are rented out, anyhow. The employees at this location are very kind, courteous, and professional, however, their hands are tied by the larger location in Christiansburg. I am told when I get my downgraded vehicle, that I can go to Christiansburg and get a vehicle within my class. Is there a solution really that I should go out of my way to get a vehicle from the very location that sent me this downgraded vehicle? If they had a vehicle in my reserved class, without mechanical issues, why not send that vehicle to the local Enterprise to begin with? If I’m going to go out of my way, I will not be renting Enterprise. This is not how you do business
  • TF
    TASHIANA DE LA FRANIER
    Aug 15, 2025
    5.0
    Good customer service and well maintain cars

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Wytheville offer?

Enterprise Rent-A-Car in Wytheville offers a wide range of vehicles including rental cars, vans, and luxury cars.

What are the operating hours of Enterprise Rent-A-Car in Wytheville?

The location is open Monday and Friday from 8:00 AM to 5:30 PM, and Tuesday through Thursday from 8:00 AM to 2:00 PM and 3:00 PM to 5:30 PM. It is closed on Saturdays and Sundays.