Enterprise Rent-A-Car

4.1
232 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Wytheville, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Wytheville location today.

Location

Enterprise Rent-A-Car
1100 E Main St, Wytheville, VA
24382, United States

Hours

Reviews

4.1
232 reviews
5 stars
165
4 stars
9
3 stars
10
2 stars
5
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, particularly in stressful situations.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.

Vehicle Quality

Feedback indicated concerns about the condition of vehicles, including mechanical issues and receiving lower-class vehicles than reserved.

Pricing Transparency

Several customers expressed frustration over unexpected charges and discrepancies between online quotes and in-store prices.

Overall Experience

While some customers had positive experiences, many reported significant dissatisfaction with service and management, leading to a mixed overall perception.
  • MM
    Max Moio
    4 days ago
    1.0
    Poor customer service. A palpable animosity made the exchange with the representative at the location very uncomfortable. The car is out of alignment and shudders after 65 MPH. Enterprise can do better, and so can you.
  • PK
    Peter Kelley
    4 days ago
    5.0
    We’ve had to use the Wytheville, Va store a couple times for various reasons over the years. The employees there have always been friendly, with a smile on their faces :) goes a long way! Clean cars too!!
  • XB
    Xochitl Bloomfield
    Dec 23, 2025
    5.0
    We could not have asked for better customer service and an understanding, pleasant staff. We needed a last minute car rental and Courtney was very helpful in finding a timely option that fit our needs. She also went above and beyond to help us get to the rental location since we were stuck at a repair shop without any luck finding uber/lyft in the area. Our driver ( Bob) was also very quick and friendly. Very thankful for Courtney, Bob and other staff that made a stressful day easier to handle!
  • MR
    Michael R
    Dec 13, 2025
    1.0
    My experience at this location has been excellent. The issue is corporate. When you call and the person setting up the reservation always says they have the type of vehicle (don't care about the brand) you need , you get to this location and they either have no vehicles and never have what you need. No communication between corporate and the individual locations.
  • JT
    John Thacker
    Nov 8, 2025
    5.0
    The entire process was seamless and easy. I brought the car back a little over an hour late due to being stuck in an accident in the interstate. I had called in advance to let the office know and when I got back they waved the late fee.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Wytheville offer?

Enterprise Rent-A-Car in Wytheville offers a wide range of vehicles including rental cars, vans, and luxury cars.

What are the operating hours of Enterprise Rent-A-Car in Wytheville?

The location is open Monday and Friday from 8:00 AM to 5:30 PM, and Tuesday through Thursday from 8:00 AM to 2:00 PM and 3:00 PM to 5:30 PM. It is closed on Saturdays and Sundays.