Valvoline Instant Oil Change

4.2
624 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in WOODBRIDGE.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
14103 RICHMOND HWY, WOODBRIDGE, VA
22191, United States

Hours

Reviews

4.2
624 reviews
5 stars
439
4 stars
58
3 stars
21
2 stars
13
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the professionalism of the manager, John, and technician Rob.

Service Speed

Most reviews noted quick service times, with many customers appreciating the efficiency of the oil change process.

Quality Concerns

Several customers reported issues with service quality, including improper oil changes that led to engine damage and lack of communication regarding service progress.

Upselling Practices

Some customers expressed frustration with perceived upselling tactics, feeling pressured to purchase additional services that were unnecessary.

Mixed Experiences

While many had positive experiences, a significant number of reviews indicated serious concerns about service reliability and vehicle safety.
  • SC
    Sean C.
    Jan 6, 2026
    5.0
    Wait time was very short and the oil change took about 15 min which was also great.
  • SF
    Summer F.
    Dec 27, 2025
    5.0
    Rob was excellent and really helped explain everything!!!
  • WM
    Wendy Miranda
    Dec 11, 2025
    5.0
    I had my oil changed today by Rob. He made my experience at this location very delightful. He was very knowledgeable about what my car needed service on and included prices. He was very respectful and nice. It was very fast, I was in and out within 10 minutes which is always a plus. I will definetly be coming back to get my car serviced here.
  • AE
    Ally’s Email
    Dec 10, 2025
    5.0
    The service was quick and convenient and guys were real nice!
  • JR
    Joel Rodriguez
    Dec 1, 2025
    1.0
    I was there for oil change and decided to also rotate my tires. I was told that for tire rotation I had to leave my car and wait in the lobby. I assumed the tire rotation should be no more that 20-30 minutes. And hour passed and decided to check on my car. Nobody was working on it. After asking a few employees, I was told one of the lug nuts was “stripped”. Told them to replace it. Another 45 minutes passed and no word. Went to my car, nobody was working on it. Eventually I was told that they ordered the part and were waiting on it. I can understand all that, but nobody kept me informed on the progress. At the end I wasted 2.5 hours there when my plan was to do a quick oil change. On top of that, the team didn’t replace the oil reminder sticker, and didn’t reset the car service reminder. Very poor service. After I respectfully complained, I was rushed out. I’m never going back.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle services does Valvoline Instant Oil Change in Woodbridge offer?

Valvoline Instant Oil Change offers 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.

What are the operating hours of Valvoline Instant Oil Change in Woodbridge?

The service center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.