Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Woodbridge, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Potomac Mills Road location today.
Location
Hours
Reviews
4.0
269 reviews
5 stars
182
4 stars
12
3 stars
11
2 stars
10
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from staff members, particularly highlighting individuals like Dy'Quest Patterson and Trey for their exceptional assistance.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available, leading to frustration.
Cleanliness and Vehicle Condition
There were complaints about the cleanliness and condition of the vehicles provided, with some customers receiving dirty cars or vehicles that had mechanical issues.
Communication Problems
Customers reported difficulties in reaching the location by phone and receiving timely responses, leading to dissatisfaction with the overall communication.
Mixed Experiences
While many customers had positive experiences, there were also numerous negative reviews detailing poor service and unprofessional behavior from staff.
- RCRafi Choudhry6 days ago5.0It was a smooth experience to pickup and drop off the vehicle. Staff was polite and professional.
- HHHeyLizNov 25, 20251.0Terrible . Doesn’t answer their phones
- MTmom tysonNov 24, 20255.0I throughly enjoyed my rental experience with Enterprise. The price was good. Make sure you deal with Dy'Quest Patterson. I had no problems.
- JQJoseph QNov 11, 20255.0Very good location with reasonable prices. Costumer service was excellent. Quest is the man! Very recommended
- BBBilly BatsonNov 10, 20255.0Called a while back, Issac provided exceptional customer service over the phone and in person
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Woodbridge, VA?
Enterprise Rent-A-Car in Woodbridge offers a wide range of vehicles including rental cars, vans, and luxury cars to suit different needs.
Where is Enterprise Rent-A-Car located in Woodbridge?
It is located at 14455 Potomac Mills Rd, Woodbridge, VA 22192, USA.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
The location is open from 7:30 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on weekends?
Yes, it is open on Saturdays from 9:00 AM to 12:00 PM and closed on Sundays.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I book a rental car online for the Woodbridge location?
Yes, you can reserve your rental car online via their website at enterprise.com/reserve.
Does Enterprise Rent-A-Car offer special discounts?
Yes, they offer discounts for active military personnel.
Are there any grocery stores nearby that I can visit before picking up my rental car?
Yes, The Natural Grocer is a nearby grocery and health food store where you can shop before your rental pick-up.
What dining options are close to Enterprise Rent-A-Car in Woodbridge?
Paisano's Pizza, an Italian restaurant specializing in pizza, and Vietnam 75, a Vietnamese restaurant, are nearby dining options.
Are there any fitness or wellness centers near Enterprise Rent-A-Car?
Yes, Pure Barre is a yoga and fitness studio close by, and Royal Nails & Day Spa offers beauty and spa services nearby.