Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Woodbridge, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Potomac Mills Road location today.
Location
Hours
Reviews
4.0
264 reviews
5 stars
178
4 stars
12
3 stars
11
2 stars
10
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Trey and Dy'Quest for their excellent service.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available.
Cleanliness and Vehicle Condition
Multiple customers reported receiving dirty or poorly maintained vehicles, which negatively impacted their rental experience.
Communication Problems
Customers expressed frustration over poor communication, including unreturned calls and lack of updates regarding reservations and charges.
Mixed Experiences
While some customers had positive experiences, others reported severe dissatisfaction, indicating inconsistency in service quality.
- JVJose ValleNov 11, 20255.0Very good location with reasonable prices. Costumer service was excellent. Quest is the man! Very recommended
- BBBilly BatsonNov 10, 20255.0Called a while back, Issac provided exceptional customer service over the phone and in person
- MRMonika RathboneOct 15, 20255.0Friendly service
- JCJasmine CarterSep 27, 20255.0Trey was excellent. He answered all questions (there were plenty) and had a great attitude. He also listed several drop off options to ensure I didn’t have to go out of my way. I truly appreciated that. Mrs. Sherry is a joy. That was hands down my most memorable shuttle ride. Her presence is a blessing and truly made my day.
- LMLisa MatthewsAug 30, 20255.0Great customer service at this location. The young man behind the counter delivered. He was kind, kept a smile despite working solo and a line of customers. Enterprise should award him with a raise and perhaps additional staffing to manage late afternoon drop offs and pick ups.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Woodbridge, VA?
Enterprise Rent-A-Car in Woodbridge offers a wide range of vehicles including rental cars, vans, and luxury cars to suit different needs.
Where is Enterprise Rent-A-Car located in Woodbridge?
It is located at 14455 Potomac Mills Rd, Woodbridge, VA 22192, USA.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
The location is open from 7:30 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on weekends?
Yes, it is open on Saturdays from 9:00 AM to 12:00 PM and closed on Sundays.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I book a rental car online for the Woodbridge location?
Yes, you can reserve your rental car online via their website at enterprise.com/reserve.
Does Enterprise Rent-A-Car offer special discounts?
Yes, they offer discounts for active military personnel.
Are there any grocery stores nearby that I can visit before picking up my rental car?
Yes, The Natural Grocer is a nearby grocery and health food store where you can shop before your rental pick-up.
What dining options are close to Enterprise Rent-A-Car in Woodbridge?
Paisano's Pizza, an Italian restaurant specializing in pizza, and Vietnam 75, a Vietnamese restaurant, are nearby dining options.
Are there any fitness or wellness centers near Enterprise Rent-A-Car?
Yes, Pure Barre is a yoga and fitness studio close by, and Royal Nails & Day Spa offers beauty and spa services nearby.