Need a rental car in Woodbridge, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Potomac Mills Road location today.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Trey and Dy'Quest for their excellent service.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available.
Cleanliness and Vehicle Condition
Multiple customers reported receiving dirty or poorly maintained vehicles, which negatively impacted their rental experience.
Communication Problems
Customers expressed frustration over poor communication, including unreturned calls and lack of updates regarding reservations and charges.
Mixed Experiences
While some customers had positive experiences, others reported severe dissatisfaction, indicating inconsistency in service quality.
JV
Jose Valle
Nov 11, 2025
5.0
Very good location with reasonable prices. Costumer service was excellent. Quest is the man! Very recommended
BB
Billy Batson
Nov 10, 2025
5.0
Called a while back, Issac provided exceptional customer service over the phone and in person
MR
Monika Rathbone
Oct 15, 2025
5.0
Friendly service
JC
Jasmine Carter
Sep 27, 2025
5.0
Trey was excellent. He answered all questions (there were plenty) and had a great attitude. He also listed several drop off options to ensure I didn’t have to go out of my way. I truly appreciated that. Mrs. Sherry is a joy. That was hands down my most memorable shuttle ride. Her presence is a blessing and truly made my day.
LM
Lisa Matthews
Aug 30, 2025
5.0
Great customer service at this location. The young man behind the counter delivered. He was kind, kept a smile despite working solo and a line of customers. Enterprise should award him with a raise and perhaps additional staffing to manage late afternoon drop offs and pick ups.