Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Cheshire Station Plaza in Dale City, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dale City, VA or call us at (703) 878-9700.
Feedback on customer service is mixed, with some praising helpful and knowledgeable staff, while others report rude and unprofessional behavior.
Store Operations
Customers expressed frustration with inconsistent store hours and long wait times, particularly during busy periods.
Product Availability
While many customers found the store had a good selection of parts, some noted frequent stock issues and difficulties with online orders.
Staff Attitude
Several reviews highlighted a lack of friendliness and professionalism among staff, impacting the overall shopping experience.
RS
Rez Salahuddin
Jan 5, 2026
5.0
I needed to get my battery tested and replaced. Gerson A was prompt and got it done. Thank you bunches Gerson!! 😃
-R
JC
Juan Castro
Dec 15, 2025
1.0
Me golpie con este objetos
KK
Kofi Kiersten
Dec 14, 2025
5.0
Eric was very kind. He helped us figure out our battery problem.
SI
SYEDA ISLAM
Dec 8, 2025
1.0
I bought the one battery 4 months ago this Battery no work when I change this battery she I can’t install you can do your self she very unprofessional even second battery don’t give me any recipe
KS
Karisma Sharif
Nov 26, 2025
5.0
Very helpful staff. I always get good service and support.