Advance Auto Parts

4.1
339 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4132 Dale Blvd in Woodbridge offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4132 Dale Blvd, Woodbridge, VA
22193, United States

Hours

Reviews

4.1
339 reviews
5 stars
191
4 stars
74
3 stars
30
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service is frequently praised, with many customers highlighting friendly and helpful staff.

Product Issues

Several customers reported issues with product quality and warranty support, particularly regarding batteries and parts.

Store Management

Feedback indicates inconsistent experiences with management, with some customers reporting unprofessional behavior and poor handling of returns.

Inventory Management

Customers expressed frustration with inventory accuracy, noting instances where items were not in stock despite being listed as available.

Location and Accessibility

The store's location received mixed reviews, with some customers finding it inconvenient and difficult to access.
  • MM
    Matthew Morrison
    Nov 25, 2025
    5.0
    Some of the best customer service around. I needed an issue with my battery cable connection addressed. Byron was eager to help, offering exceptional customer service and saving me lots of time and money in the process. He was solution -driven, knowledgeable, empathetic, and friendly. I'm back on the road with confidence and know the store and the staff I'll be coming back to for any auto help needed.
  • KA
    Kelly Anderson
    Nov 1, 2025
    1.0
    The customer service is usually pretty good. No complaints there. Unfortunately they don’t stand behind their products when there’s a problem. I bought a battery. It started leaking. It was 3 weeks out of warranty. The battery was manufactured a full year before I bought it. Batteries aren’t cheap. Clearly the 1 year warranty was for a reason. I drop a lot of money here too.
  • GB
    George Barimah
    Oct 19, 2025
    5.0
    Excellent customer service
  • EV
    eric villalva
    Oct 8, 2025
    1.0
    I called your store and I talked to one of your representatives there and I asked him to please send me a picture of the stuff and he said I'm asking too much you don't want to do it bad service
  • HG
    HANS GUDIEL
    Oct 3, 2025
    1.0
    Stay away from this store. I was purching a battery for my car. and the manager he was the only can exchange batteries he refused to change my new battery I did purchase there. He put a guy whit no experience and I did install the battery by myself. Poor service I never come back again to this store !!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*