Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 13938 Shoppers Best Way in Woodbridge offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
240 reviews
5 stars
134
4 stars
59
3 stars
14
2 stars
8
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and lack of assistance.
Product Availability
Many customers appreciated the store's well-stocked inventory and ability to find specific parts, although some experienced issues with incorrect items.
Curbside Pickup Confusion
There were complaints about unclear communication regarding curbside pickup availability, leading to customer frustration.
Return Policy Issues
Several customers expressed dissatisfaction with the return policy, particularly regarding returns without receipts and inconsistent information.
Staff Knowledge
While some staff members were noted for their helpfulness and knowledge, others were criticized for being unhelpful or lacking product knowledge.
- NLNelson lopez1 day ago1.0Poor customer services they don’t have idea what they doing
- EGEliz Green5 days ago5.0Excellent product options for most vehicles. Friendly Staff! Free services including, battery installation and diagnostic tools and testing :) Weekly Deals Too!
- LLLOSNov 5, 20255.0Good clean spit where employees help
- JSJessey SinghAug 22, 20251.0I was a bit confused because the website says they offer curbside pickup, but when I called, I was told that the owner said they don’t. I had just had foot surgery and couldn’t easily get out, so I really needed the curbside option. I even had to call a second time because the first person I spoke with never came out. Thankfully, the lady was kind enough to eventually bring my order, and I appreciated that. If curbside pickup is no longer offered, it would be helpful if the website were updated so customers know what to expect.
- JSJudy ShehabeldinAug 6, 20251.0If you guys need better, customer service you’re probably find it at 7/11. This place is a total trashcan starting from the two gentlemen at the front and the store manager. One guy with a lot of piercings, wasted my time selling me a wrong alternator for my car the other gentleman that had a A cut near his eye refunded me but on my way out he’s cutting me five times telling me to have a good day in the eye when I was trying to ask him if they have the right alternator for my car as if hes telling me i need to get out of the store I left and called the Store manager and she’s being defensive and giving me an attitude, telling me to shut up. So y’all if you wanna waste your time and money And get an attitude from the whole staff, you can go to that place Or you can drive a couple of miles and go to AutoZone better
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Woodbridge?
Advance Auto Parts is located at 13938 Shoppers Best Way, Woodbridge, VA 22192.
What are the store hours for Advance Auto Parts in Woodbridge?
The store is open Monday to Saturday from 8:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
What automotive products does Advance Auto Parts in Woodbridge offer?
They offer car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts install car batteries?
Yes, Advance Auto Parts provides free battery installation with purchase. Exclusions may apply.
Can I recycle my used motor oil and batteries at this Advance Auto Parts location?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts in Woodbridge?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer any discounts?
Yes, they offer a 10% military discount for active duty and veteran service members.
Is curbside pickup available at the Woodbridge Advance Auto Parts store?
Yes, curbside pickup is available as a service offered at this location.
What nearby places can I visit before or after shopping at Advance Auto Parts in Woodbridge?
Nearby you can visit Hobby Lobby for arts and crafts supplies, Fair Price for groceries and butcher services, or Al-Zaytoun Kabob & Grill for dining.
Are there places near Advance Auto Parts where I can get entertainment or services?
Yes, nearby options include Redbox for video rentals, uBreakiFix for electronics repair, and GameStop for video games and toys.
What nearby options are available for fitness and wellness around Advance Auto Parts?
You can find Fitness Resource gym nearby for exercise, and Flawless By Naaz for beauty and spa services.