NTB-National Tire & Battery

4.8
392 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Winchester today.

Location

NTB-National Tire & Battery
300 Faraday Plaza, Winchester, VA
22603, United States

Hours

Reviews

4.8
392 reviews
5 stars
364
4 stars
3
3 stars
3
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their professionalism, friendliness, and willingness to help, often mentioning specific employees like Chris, Dennis, and Randy.

Efficiency

Many reviews highlighted the quick service provided, with several customers noting they were in and out in a short amount of time, even during busy periods.

Trustworthiness

Several customers appreciated the honest assessments and recommendations, with many noting that they were not upsold unnecessary services or parts.

Mixed Experiences

While most feedback was positive, some customers reported issues with service quality, such as incorrect parts being ordered or dissatisfaction with pricing.
  • AH
    Ashley Hudson
    3 days ago
    5.0
    Great service. They got my car in and out quickly, and the waiting area is very clean.
  • VD
    virginia dolly
    5 days ago
    5.0
    Great Customer Service, clean environment, and time efficient.
  • ST
    Savannah Thomas
    Jan 3, 2026
    5.0
    I came in for an alignment and oil change and was very impressed and so satisfied with the service I received from Justin. The shop was very clean, Justin was polite, very helpful and attentive to all my questions. I will be going back for all my car needs from here on out.
  • EJ
    emmahleigh jarvis
    Dec 11, 2025
    5.0
    The appreciation I have for this shop is hard to put into words. As usual your problems happen when you’re away from home and in this case I was on a road trip out of town to see sick family. At the most unexpected time, of course, I got a flat and thankfully NTB was right around the corner. As you can assume I was a hysterical wreck since I wasn’t prepared for this inconvenience on top of the stress I already was experiencing. The professionalism and compassion Chris had for a distraught woman in what felt like a vulnerable situation was phenomenal. He was more than understanding that money was tight and that I could only afford what I could afford. I have quite a limited amount of knowledge in the automotive world and I truthfully thought I’d need a loan to replace all of my tires. Chris assured me that was not the case and they were able to do a tire repair. In addition to only doing the service that was required and not up-charging me into something that was unnecessary and well beyond my financial means. he had also made sure the vehicle had a full inspection so I would not experience any other misfortunes on the rest of my trip. In what was a horrible situation I was so blessed to have had it happen right by this shop. The kindness, understanding, and sympathy i experienced in this shop is truly ineffable. Thank you from the bottom of my heart for making me feel seen, heard, and in great hands. And Chris, if you see this, thank you! I made it home safely thanks to you and your team.
  • MH
    Marisa Horst
    Dec 10, 2025
    5.0
    This NTB was amazing and very helpful! They replaced my tires and showed me exactly what they recommended I get replaced with no hassling at all. Chris and Joey were very polite and extremely helpful! I will definitely be coming back to this location for future services and will be recommending them to my friends and family.

Frequently Asked Questions About NTB-National Tire & Battery

What types of services does NTB-National Tire & Battery in Winchester offer?

NTB offers top-brand tires and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours of NTB-National Tire & Battery in Winchester?

The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.