NTB-National Tire & Battery

4.8
376 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Winchester today.

Location

NTB-National Tire & Battery
300 Faraday Plaza, Winchester, VA
22603, United States

Hours

Reviews

4.8
376 reviews
5 stars
349
4 stars
2
3 stars
2
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, often mentioning specific employees by name.

Service Speed

Numerous reviews highlighted quick service, with many customers being attended to promptly and efficiently.

Pricing Issues

Some customers expressed concerns about high markups on parts and discrepancies between quoted and final prices.

Appointment Management

Several reviews noted issues with appointment scheduling, including missed appointments and lack of communication.

Quality of Work

Mixed feedback on the quality of repairs, with some customers reporting unsatisfactory work and others praising thorough inspections.
  • JM
    James Miller
    1 day ago
    5.0
    Ive been to this location for all my basic service needs since moving here a year ago and tbey have been great every time! Great service and great prices for oil and tires. They have been very kind and helpful, and after going in for a tire leak they olugged ot free of charge. Can’t reccommend them enough!
  • KA
    Ken Adam
    1 day ago
    5.0
    Stopped here on a road trip after picking up a nail in our tire. Joey and Rick did a fantastic job getting us back on the road in under 30 minutes. I highly recommend these guys!
  • DJ
    Dr J
    3 days ago
    5.0
    Stop in 20 mins before closing asking for them to check my tire as the light had just come on. Without hesitation they jumped right on it. I ended up just getting new tires as I was already in the market for a set and I couldn’t beat the deal they gave me! I couldn’t be happier! Back on the road in no time! Thank you!!!
  • WI
    Walt Ivey
    3 days ago
    5.0
    The staff there rescued a friend of mine that somehow got two nails in two of her tires! Ended up changing all four and even though they were past working hours they got her in and out within 30 mins! Customer Service and genuine helpful gentlemen! Great staff and will let my friends know how much of a help they are! Kudos
  • ST
    Sean Thompson
    6 days ago
    5.0
    I have been a customer at this store 3 times now and each time I have experienced great customer service, friendly staff, excellent work and honest advice. I will continue to use this store for the services I need that they offer and already have and will continue to recommend to others that they patronize this business.

Frequently Asked Questions About NTB-National Tire & Battery

What types of services does NTB-National Tire & Battery in Winchester offer?

NTB offers top-brand tires and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours of NTB-National Tire & Battery in Winchester?

The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.