Carquest Auto Parts

4.4
199 reviews

About

Auto Parts & Accessories
Your local Carquest Auto Parts at 3633 Valley Pike in Winchester offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Carquest Auto Parts
3633 Valley Pike, Winchester, VA
22602, United States

Hours

Reviews

4.4
199 reviews
5 stars
132
4 stars
43
3 stars
9
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, others reported instances of poor service and incompetence.

Stock Availability

The business is frequently noted for having a wide selection of parts in stock, which customers appreciate for convenience.

Speed of Service

Customers have expressed concerns about slow service at times, with some reviews highlighting long wait times despite having parts available.

Pricing

While some customers found prices to be fair, others felt that certain parts were overpriced compared to online options.

Overall Experience

Many customers reported positive experiences overall, citing helpful staff and a good selection of parts, despite some negative feedback regarding specific incidents.
  • JP
    Jeff Polk
    Nov 15, 2025
    4.0
    Good place on Valley having the warehouse in the back most things are in stock when u need them
  • TL
    Thomas Lyons
    Sep 20, 2025
    5.0
    Ordering was easy parts were ready when arrived
  • LB
    Linda Brower
    Aug 26, 2025
    5.0
    Called in order had it ready when arrived..very polite employees
  • TS
    Tristan Strite
    Aug 24, 2025
    5.0
    I've been there so many times and I've never had a issue, they should have no problem figuring out your part
  • AS
    Aiden Spaulding
    Aug 20, 2025
    1.0
    Grossly incompetent and slow staff It took 15 minutes for the two desk workers to serve the two individuals in front of me (who both walked out empty-handed because of the gross incompetence of the staff) In the individual who served me spent 15 minutes trying to find a self tapping bolt only to come back with the wrong size (despite writing down the bolt size I told him) and said he couldn’t go back and get the correct size because it would take him too long. Makes it pretty obvious way these late middle aged individuals couldn’t find anywhere else to work other than advance auto

Frequently Asked Questions About Carquest Auto Parts

What types of auto parts and accessories does Carquest Auto Parts in Winchester offer?

Carquest Auto Parts offers a wide range of automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.

What are the service options available at Carquest Auto Parts on Valley Pike?

The store offers several free services including battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling. They also provide loaner tools.