Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Berryville Ave in Winchester, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Winchester, VA or call us at (540) 662-3633.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unhelpful.
Product Availability
Customers appreciate the store's ability to have common parts in stock, but there are complaints about incorrect parts being sold.
Staff Knowledge
There are concerns about staff knowledge and training, with some customers reporting that employees were unable to assist effectively.
Store Experience
The store environment is described as busy and sometimes chaotic, leading to long wait times and inconsistent service.
DI
daniel inbody
Feb 2, 2026
1.0
Called to see if they had a part. Said yes. Asked to verify they were in stock, said yes again. Drove there and didn't have them. The guy i talked to on the phone, didn't apologize, just tried to convince me to replace entire part instead of the $4 part I asked for.
AM
Alejandro Malave
Dec 26, 2025
1.0
Horrible service ten people working and none knew what they where doing and ignored us came back twice for a part cause they didn’t know what they where doing also kicked us out while we where waiting on uber
DM
Dave M
Oct 27, 2025
5.0
Had to replace a battery. Michelle tested and installed the new battery. She was the best 😎😎😎
JJ
Joni
Oct 11, 2025
5.0
Skyler and his Team ROCK!!! I was injured and they helped me find the right part and gave me advice to install it myself to save money. Highly recommend this location. All staff very friendly!