NTB-National Tire & Battery

4.1
603 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Williamsburg today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • RestroomAvailable

Location

NTB-National Tire & Battery
532 Second St, Williamsburg, VA
23185, United States

Hours

Reviews

4.2
589 reviews
5 stars
421
4 stars
44
3 stars
23
2 stars
24
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nadine and Mark for their exceptional service.

Efficiency

Numerous reviews noted the quick turnaround times for services, with many customers being in and out in under an hour.

Professionalism

Customers appreciated the professionalism of the staff, with several mentioning the thoroughness and honesty in diagnosing issues.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and unprofessional behavior from management, particularly during busy times.

Value for Money

Several customers mentioned fair pricing and good value for services, although some felt certain charges were excessive.
  • BW
    Becki Wildenberger
    2 days ago
    4.0
    Got me in quick, and it was cheaper than another quote. However, I had to keep emphasizing that I could only do what was necessary for the inspection.
  • JF
    Jessica Freeman
    2 days ago
    5.0
    I'm very thankful for their service ❤️ I'm driving from Arkansas to Virginia and we were 55 minutes from VA Beach and we got a flat flat. We needed a new tire and they were right on it. Very grateful for them, they were very helpful and respectful. I 100% recommend NTB. And great prices for tires
  • PS
    Parker Schaffel
    5 days ago
    5.0
    Fastest service I've ever received. Nice and courteous staff. Highly recommend.
  • HH
    Hyrum “Biggie” Haworth
    Oct 31, 2025
    1.0
    GOUGED ALL 6 WHEELS NOW GHOSTING ME!! I have a dually and bought new tires all the way around. Ordered online and scheduled an appointment. They had a staffing issue and asked if I could leave it until afternoon… I planned for that as a possibility, so no big deal. Got a call early afternoon. When I went to pick it, I found that all six wheels had 3 pairs of gouges like this picture (through paint and into the aluminum) and multiple spots of chipped paint along the rim. The manager said they would have another company come to me and refinish my wheels… that was a week ago and no call. Stopped by today, but they had no update other than “I sent your information to the district manager.” Then refused to give the name or contact info for the DM. So I spend almost $2k, you gouge ALL my wheels ($5k to replace), and I’m supposed to just sit and wait for a no name person to call… sometime…
  • BB
    blin
    Oct 26, 2025
    5.0
    Went in on a Sunday because my valve stem had broke and left me with a flat tire, they were very accommodating and gave me an appointment that afternoon, came in and they promptly addressed the issues was out pretty quickly they were very friendly would recommend this shop 😊

Frequently Asked Questions About NTB-National Tire & Battery

What tire brands and auto services does NTB-National Tire & Battery offer in Williamsburg?

NTB offers a wide selection of top-brand tires and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

What are the operating hours of NTB-National Tire & Battery in Williamsburg?

NTB is open from 8:00 AM to 6:00 PM Monday to Wednesday and Friday, 8:00 AM to 8:30 PM on Thursday, 8:00 AM to 5:00 PM on Saturday, and 9:00 AM to 5:00 PM on Sunday.