Jiffy Lube

4.2
380 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WILLIAMSBURG. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
317 2nd St, Williamsburg, VA
23185, United States

Hours

Reviews

4.2
380 reviews
5 stars
263
4 stars
37
3 stars
13
2 stars
13
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout their service.

Efficiency

Numerous reviews highlighted the quick service, with many customers noting they were in and out in a short amount of time.

Honesty

Customers appreciated the honesty of the technicians, who only performed necessary services without upselling unnecessary repairs.

Professionalism

Several reviews mentioned the professionalism of the staff, particularly in handling customer inquiries and providing thorough service.

Mixed Experiences

While many reviews were positive, some customers reported poor service experiences, including long wait times and unprofessional behavior from certain staff members.
  • KL
    Kimmy Lytle
    4 days ago
    5.0
    A few days late reviewing, but I was there a few days ago to just get an oil change and didn’t want anything else because I was on my lunch break. I was worried about it taking too long but I was greeted almost immediately by the sweet girl who works there, I wanna say her name was Shawna or Shona, and she checked me in so fast and made sure I was comfortable in their lobby, she did come to me to sell brake fluid and I was going to turn it down but she was so helpful in explaining the necessity to have it done and even helped me with a discount! Her and the team were very kind and so fast! Their boss I believe, Steve, was also very helpful in giving me coupons for my future oil change! It didn’t feel like I was there even 10 minutes! It really felt like they truly cared about my time and my safety and would seriously recommend anyone to that shop, they definitely will continue to have my business.
  • AL
    Arlie Liverman
    5 days ago
    5.0
    My cousin brought my car for an oil change while I was on the job site. Shona talked him into rotating my tires and checking the filters. Glad ahe did, apparently they needed done.
  • JS
    Johnny Schoon
    5 days ago
    5.0
    Already knew what I needed when I walked in and was acknowledged by Shona Hegner with a smile and pleasantry! She assisted me quickly to obtain what I was seeking and even tried to sell me things I forgot I needed. Definitely made it so I didn’t have to stop working on my car to come back. Much appreciated! Will definitely be looking for her next time I need something! It’s like she read my mind!
  • EM
    Ellie Merritt
    5 days ago
    5.0
    A little late, but here's my review. I normally take my car to the dealer for an oil change, but decided to stop at Jiffy Lube and find out what I need to do it myself. Shona was very polite and looked up what I would need to do it like a pro. She recommended I check my filters to see if they needed replaced. Also asked when I had my tires rotated last. Honestly, I wasn't sure so I let them take a look. I would definitely recommend Jiffy Lube to my friends and family! The staff is so pleasant and knowledgeable! Thank you!
  • AG
    Alexander Garcia
    Nov 13, 2025
    1.0
    Cambio de aceite $109, Filtro $43 Mas mano de obra y taxes $170, excessive no estamos en California ni new York para esos precios no volvere a ese lugar

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service