Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
356 reviews
5 stars
257
4 stars
17
3 stars
14
2 stars
8
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Angi, Lorenzo, and David for their exceptional service.
Service Quality
While several reviews commended the quick and efficient service, others reported issues with diagnostics and service completion, indicating inconsistency in service quality.
Communication
Customers expressed frustration over poor communication regarding service needs and costs, with some feeling pressured into unnecessary repairs.
Timeliness
Several reviews noted quick turnaround times for services, but there were also complaints about delays and extended wait times for simple tasks.
Overall Experience
The overall sentiment was mixed, with many positive experiences but also significant complaints regarding service accuracy and customer treatment.
- SFSteve FloydNov 4, 20255.0This Goodyear location saved the day! Within 1 hour of my running over a random metal debris causing a fast flat about a mile from the location, i hobbled into this shop. They carefully researched the specific make and model of my car for selecting the correct tires and quantity required to replace per the owner’s manual. Excellent professionalism and service!
- RHRonald HutchinsNov 1, 20255.0Lorenzo & Angi did a great job, dropped the car off for new tires, it was ready sooner than I expected and no surprises with the billing. Thank you!
- BBBryan BakerOct 16, 20251.0Terrible service. If you get an inspection they will fail you. Total money grab. Go elsewhere and management doesnt seem to care.
- WPWalter ParkerOct 15, 20255.0Great shop!!!great staff!!!
- ALAndrea LOct 9, 20255.0I had a really good experience here. Angi and Lorenzo were very knowledgeable about things I needed to know about my car. I went to get my inspection done and they explained a couple things that need to be done on my car. Thank you guys for checking my car and giving me some information I needed to know so my car can continue running. I usually go to jiffy lube to get my car fixed or looked at. I will be coming back to Goodyear.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
It is located at 4830 Monticello Ave, Williamsburg, VA 23188, USA.
What are the operating hours of Goodyear Auto Service?
Open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM. The center is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025).
Does Goodyear Auto Service offer in-store pickup for tires or parts?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make an appointment online for auto services at Goodyear Auto Service?
Yes, appointments can be made online via their website at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby gas stations can I visit when I come to Goodyear Auto Service?
Nearby gas stations include Exxon & Mobil Stations and Mobil, which also offer automotive-related services and convenience stores.
Are there places to eat near Goodyear Auto Service while I wait?
Yes, nearby restaurants include Honey Butter's Kitchen (southern barbecue), Gold Taste (Japanese sushi), and Jimmy's Oven Grill-Monticello (pizza and sandwiches).
What nearby pet stores or veterinary services are close to Goodyear Auto Service?
PetSmart and Banfield Pet Hospital are nearby for pet supplies and veterinary care respectively, convenient if you have pets with you when visiting.