Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Williamsburg, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Merrimac Trl. location today.
Location
Hours
Reviews
4.0
436 reviews
5 stars
274
4 stars
49
3 stars
21
2 stars
12
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their excellent customer service, highlighting individuals like Baylor and Mitch for going above and beyond.
Reservation Issues
Numerous reviews indicated frequent problems with car availability, including confirmed reservations being canceled last minute due to no cars being available.
Efficiency
Some customers appreciated the quick and efficient rental process, noting that check-in and check-out were streamlined.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, particularly regarding communication and vehicle availability.
Cleanliness and Maintenance
Several reviews mentioned issues with vehicle cleanliness and maintenance, including mechanical problems that affected the rental experience.
- HGHarriett Graham3 days ago5.0I have been renting vehicles from Enterprise for 10 years or more they ensure me to be able to visit family and friends out of town thank you Enterprise...
- HGHead GiraffeNov 11, 20255.0Used them several times through USAA, never an issue.
- RLRonnie LloydNov 8, 20252.0The vehicle was not ready nor did they have it I think. So instead of a SUV we had to take a truck or we could wait until they could get a SUV cleaned up for us and we did not have the time. Then instead of waiting to run the charge for the vehicle through on my debit card they ran it through on my son’s credit card which created another problem. So I rent from Enterprise always but not so sure about the future.
- JSJaney SawyerOct 31, 20255.0Quick and efficient. The young man was polite and helpful. We were in and out inspecting our rental in a manner of minutes. Return was just as simple and quick. The cost for the small Toyota should of been cheaper than the 67 we were charged but as far as personnel people these folks out shined any I've seen elsewhere.
- CCChrisOct 23, 20251.0Had a reservation for a renal and I get there and they tell me they don't have any cars available. What's the point in being a car rental place if you don't have the cars in your list to rent out. Y'all need to be shut down.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Williamsburg, VA?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car at Merrimac Trl?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Williamsburg?
Yes, you can reserve your rental car online via the Enterprise website or reservation URL provided.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer special deals or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military members.
Is the Enterprise Rent-A-Car location in Williamsburg owned by a woman?
Yes, this location is women-owned.
What nearby places can I visit for dining after renting a car at Enterprise Merrimac Trl?
Nearby dining options include Casa Pearl for Mexican and seafood, Antonio's Ristorante Italiano for Italian cuisine, and The Edge District which has restaurants and a brewery.
Where can I find nearby convenience stores or pharmacies near Enterprise Rent-A-Car?
Rite Aid and CVS Pharmacy are nearby and convenient for any pharmacy or retail needs while visiting Enterprise.
Are there any fitness or recreational facilities near Enterprise Rent-A-Car in Williamsburg?
Yes, Colonial Iron Gym and Bushin Martial Arts Academy are close by if you want to work out or take fitness classes.
How can nearby transit stations or places help me when visiting Enterprise Rent-A-Car in Williamsburg?
While specific transit stations aren't listed, nearby landmarks and stores like The Edge District and Rite Aid can help guide you to the Merrimac Trl location or be places to visit before or after your rental appointment.