Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Williamsburg, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Merrimac Trl. location today.
Location
Hours
Reviews
4.0
448 reviews
5 stars
284
4 stars
50
3 stars
21
2 stars
12
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Baylor and Mitch for their exceptional service.
Reservation Issues
Numerous reviews highlighted problems with car availability, including confirmed reservations not being honored and last-minute cancellations.
Location Convenience
The location was noted as convenient, with quick service and a good selection of vehicles when available.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, particularly regarding vehicle readiness and communication issues.
- SRSue RiceJan 5, 20265.0Excellent customer service!!! Highly recommend!
- JAJake AshDec 26, 20251.0Car rental place with no cars to rent real convenient.
- RGReniece GriffithsDec 13, 20255.0Had a great experience with enterprise,this was my first time renting a car and the process was pretty smooth and easy,the young men were polite and explain everything efficiently .I even got a discount .
- LBLisa Jackson BrooksDec 9, 20255.0Very convenient location and excellent staff. Everyone is polite, accommodating, and knowledgeable. They go the extra mile. Highly recommend!
- TFThom FitzgeraldNov 26, 20255.0The core foundations at Enterprise — personalizing the rental, walking customers out to their car, and offering rides home — continue to set them apart. This, along with the service at Costco, is the reason I’ve had four recent rentals from the Williamsburg office. Outstanding team. One suggestion: the Saturday hours are difficult. It would be great if they could stay open the same hours six days a week.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Williamsburg, VA?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car at Merrimac Trl?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Williamsburg?
Yes, you can reserve your rental car online via the Enterprise website or reservation URL provided.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer special deals or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military members.
Is the Enterprise Rent-A-Car location in Williamsburg owned by a woman?
Yes, this location is women-owned.
What nearby places can I visit for dining after renting a car at Enterprise Merrimac Trl?
Nearby dining options include Casa Pearl for Mexican and seafood, Antonio's Ristorante Italiano for Italian cuisine, and The Edge District which has restaurants and a brewery.
Where can I find nearby convenience stores or pharmacies near Enterprise Rent-A-Car?
Rite Aid and CVS Pharmacy are nearby and convenient for any pharmacy or retail needs while visiting Enterprise.
Are there any fitness or recreational facilities near Enterprise Rent-A-Car in Williamsburg?
Yes, Colonial Iron Gym and Bushin Martial Arts Academy are close by if you want to work out or take fitness classes.
How can nearby transit stations or places help me when visiting Enterprise Rent-A-Car in Williamsburg?
While specific transit stations aren't listed, nearby landmarks and stores like The Edge District and Rite Aid can help guide you to the Merrimac Trl location or be places to visit before or after your rental appointment.