AutoZone Auto Parts

4.5
335 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Merrimac Trail in Williamsburg, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Williamsburg, VA or call us at (757) 564-7361.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
501 Merrimac Trl, Williamsburg, VA
23185, United States

Hours

Reviews

4.5
335 reviews
5 stars
229
4 stars
66
3 stars
22
2 stars
6
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist with car issues.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, often at competitive prices.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported instances of poor service or lack of assistance from staff.

Professionalism

Several reviews commended specific employees for their professionalism and dedication to customer satisfaction.

Overall Satisfaction

The majority of feedback reflected a positive overall experience, with many customers expressing gratitude for the assistance received.
  • JZ
    John Zion
    Oct 19, 2025
    5.0
    I had a headlight that went out and it was a young man there who didn't know much. He was new I guess but he never gave up and I was going to another store but he convinced me to keep trying and we found the part at his store at the lower price. I'm thankful for the hard work and dedication to customers for this store
  • AG
    Alexander Garcia
    Sep 14, 2025
    5.0
    😇I like, good services
  • TR
    Thomas M. Robinson
    Sep 8, 2025
    1.0
    I’m a pretty regular customer at this location and when I went in this morning I couldn’t believe there were 4 employees there and not one even acknowledged me or tried to help me find what I needed. Never happened here before. They all stared at me but never once offered help
  • RG
    Regina Green
    Sep 8, 2025
    5.0
    We were six hours from home when our check engine light came on. I've never in my life experienced such incredible customer service and support as I did from Josh. He truly exceeded all of my expectations and we were back on the road in less than 10-minutes.
  • AS
    Aracelly Sanchez
    Aug 29, 2025
    5.0
    I thought my check engine light was on but the problem was with my headlights. Staff went above and beyond and installed it for me right there. Micheal was so helpful! As an out-of-state college student it’s great to have a place I can rely on in Williamsburg!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Williamsburg, VA?

AutoZone Auto Parts in Williamsburg, VA is open Monday through Friday from 8:00 AM to 8:00 PM, Saturdays from 8:00 AM to 7:00 PM, and Sundays from 8:30 AM to 7:00 PM.

Where is AutoZone Auto Parts located in Williamsburg?

The store is located at 501 Merrimac Trl, Williamsburg, VA 23185, United States.