Advance Auto Parts

4.6
157 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6497 Centerville Rd in Williamsburg offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6497 Centerville Rd, Williamsburg, VA
23188, United States

Hours

Reviews

4.6
157 reviews
5 stars
112
4 stars
31
3 stars
7
2 stars
3
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for going above and beyond in providing helpful and friendly service.

Knowledgeable Staff

Reviews frequently highlighted the staff's expertise and ability to assist with finding the right parts and solutions.

Efficiency

Customers noted quick service, particularly with battery installations and other urgent needs.

Mixed Experiences

While most feedback was positive, some customers reported instances of poor service or unacknowledged wait times.

Product Availability

The store generally had the necessary parts in stock, although some customers mentioned limited availability at times.
  • CM
    Colin Morgan
    Nov 13, 2025
    2.0
    2nd times in a row within the last few months that I have ordered something via the app that says it will be ready within 30 minutes and it's not. First time was just 1 battery and over an hour later I got to the store and they had to go pick the battery off the shelf for the order. Today the 2nd time I ordered light bulbs and an hour and a half after I placed the order I went into the store and there was no one there guy was just standing at the counter. Told him I had a pickup and he looks and says oh no one has picked it yet... so an hour and a half after I placed and order that is supposed to be ready in 30 and no one has even begun to pick it and is just standing around. He had to go grab the 6 bulbs I ordered while me and a customer that walked in behind me waited.
  • GH
    George Haithcock
    Oct 21, 2025
    5.0
    Kelly went above and beyond on replacing my Ford Transit Connect battery! It requires professional installation due to removing several components to reach the battery. I came to Advance Auto Parts and I found professionals. I know other places would decline installing the battery, I’ve been there. Do yourself a favor and choose Advance Auto Parts. Van is running like new! Thanks Kelly and Advance Auto Parts!
  • BC
    Bryan Cochran
    Jun 7, 2025
    5.0
    Dan Clark went above and beyond great customer service by helping me find an engine and a cabin air filter for my Bronco. He made sure they were a proper fit and followed up with me to make sure I got them. Great job. You’ve got a customer for life. Willing to drive a little further for customer service like this example!
  • NA
    Noman Arshad
    Jun 2, 2025
    5.0
    Manager guy Dave is awsome.will go above and beyond.excellent service

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*